New Upper Class Menus

[mitchja]

Flew the VS7 / VS8 in the last week and there are new menus in Upper Class. Breakfast cards have now also gone.

Outbound

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Inbound

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Not wanting to take this post off topic, but the speedy supper service I pre-ordered on the VS8 last night was far far from speedy; in fact I actually had to prompt the FSM to receive it as they had 'forgotten about me'

Also the first page of the inbound menu mentions the Margherita pizza mid-flight option, however, that's actually not available on inbound flights (it's only on the outbound flights).

I'm also guessing that mid-flight option is also only on the longer west coast flights?

Morning James.

Looks like the cheese plate is now considered a dessert or can you still have both ?

Thanks.

David.

[mitchja]

You can still have both.

I feel like virgin miss the mark so so often on meals, its crazy really. They could simplify the menu and it would be a simple win for them.

[mitchja]

I’d pre-ordered for both flights and on the outbound picked the chicken burger which was actually really good.

The mid-flight mini margherita was pretty nasty though. Half it it ended up getting stuck on the packaging

Here's my selection:

Outbound

All really good actually (apart from the nasty mid-flight mini pizza).

Lemon and basil arancini
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Chicken burger - (pre-order option only)
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Chocolate cinnamon crown
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ice-cream
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mini Margherita pizza (struggled to get it out of the packaging)
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Nasty
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Mile High Tea
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Inbound

Breakfast (French Toast)
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The menu does not look that bad to me. I’ve has the pre-order email for the VS73 on Monday and the main course & express options are the same as above- with one exception. The fish option is Pan Fried Salmon, with the exact same sauce & vegetables.

I wonder is this is a glitch, or are the MAN caterers doing something different? Monday will tell - when I do or don’t get told the fish is cod when they come to take orders for starters.

Taking breakfast order cards away is really going to slow service down - especially on the high-J A350’s. I normally have the full English breakfast, minus the scrambled eggs & tomato. With the order card it was easy to tick the option and put a line through the items I didn’t want on the plate (the hot meals are not pre-plated - giveaway being hot food served on a very cold plate). Only the starters, desserts and cheese are pre-plated.

Maybe the breakfast cards have gone because too many of the 1p biros were getting nicked (they had to loan you a pen to fill in the card). And no, I did not nick the pens - but look around the office and there are a lot of aeroplane salt and pepper shakers on tops of monitors (colleagues ask me for them, but you are actively encouraged to pinch them).

[mitchja]

The crew did make a point of asking me what I wanted for breakfast before most other pax to be sure I received my first choice as I did ask to be woken up.

Was that because of the previous speedy supper failure or because I'm FC Gold? Not sure, I suspect the former in all honesty.

The soup was barely warm as well but by that point I couldn’t be bothered to saying anything more.

I sent an email to the new CEO recently and covered some of the improvements I think they needed to make.

He actually replied, with some other execs & VP's in copy. It was not boilerplate, there was some genuine discussion, so that bodes well.

I was pretty brutal about the catering situation (including the beef position), so keep reporting the dire situation via all available channels and things may change.

Once again shell fish as a starter on outbound and inbound flights. As someone with a shell fish allergy I have raised the issue before but got no response from Virgin. I realise that I am in a minority but is it really too much to ask that less than 50% of their starters contain a common allergen.