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#11162 by Decker
02 Mar 2006, 01:10
With the new site layout come some changes to the Flying Co terms and conditions. Ones I've noticed so far which MAY already have been there are

2.2 Clarifies that you can allow travellers to use rewards for personal rather than business use but seems to tighten up on who can me a member (will be clarifying this and revert back).

2.3 Explains that they must be 18+ - bit weird as someone COULD be a company traveller at 16.

5.6 Rewards may now only be used by employees. Again this seems unusually restrictive on families.

6.1.3 Says that there are reward seats on ALL flights. I assume the get out here is that it may be one Y seat.

6.2.2 You may now request upgrades no later than the day before departure. You won't get a voucher - an entry will be made on your booking.

6.2.4 If you don't get the upgrade you must call FCo within 14 working days to get recredited the miles - no voucher to carry forwards.

7.2 "Travellers may be asked to show personal and company identification at any time during Reward use."

12.1 says essentially that I can't post this information yet the document is freely available on a public site without login and thus is in the public domain so the clause is unenforceable under any normal Confidentiality Agreement.
#110666 by Decker
06 Apr 2006, 19:48
Further to my recent postings pointing out the changes in the T&C of Flying Co post March 1st I had a long discussion with a member of Flying Co staff today and was able to clarify things substantially.

The following is my understanding of what I was told and has been checked for accuracy by Flying Co.

Flying Co is designed to appeal to the SME market (specifically any SME registered in the UK for tax purposes) and as such it is not intended to discriminate between Limited Companies, Sole Traders, Partnerships nor any other legitimate UK business vehicle. It is not designed to allow connected non-commercial entities (Clubs, families and friends etc) to participate. It is the intent of Flying Co that only bona fide employees of the SME be enrolled as members. The enrolment of anybody else (whether through an historical loop holes or the honorary bestowment of a "staff" position without employment status) is a contravention of Flying Co T&C and Virgin Flying Co. request that if you have any non employees on your account that you remove them. It is the intention of Flying Co that rewards be used for any approved Personal use by nominated beneficiaries (including friends and family).

The Flying Co. T&C will be modified to reflect the "Employee" condition and the requirement to carry Company ID will be removed in line with use of rewards by non-employees.

I have removed all non-Employees from my Flying Co. account and would like to take this opportunity to extend my thanks to those forum members who have participated in it.
#110690 by slinky09
06 Apr 2006, 20:33
Thanks for that update, it's sensible stuff from Virgin really.
#110844 by Jonathan
07 Apr 2006, 14:26
Andrew,
I thought you were going to offer us all jobs to stay in your FlyCo!!
:-p
#110999 by Decker
08 Apr 2006, 01:26
Regretfully the mileage earned would be eaten up in the cost of administering the extra payroll even if I were only to pay you £1 a year in most cases :)
Virgin Atlantic

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