This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#11996 by fontyflyer
09 Apr 2006, 10:31
I flew South African airlines just over a week ago and although detailling my FF number when booking I have had no points added. Is it possible to claim missing miles with a partner airline without the ticket stub? I have th e-ticket but no boarding card which I think I have thrown away[:(!]
#111102 by mitchja
09 Apr 2006, 13:10
Partner miles can sometimes take several weeks to be credited. I'd wait a bit longer yet before claiming.

Regards
#111277 by Jonathan
10 Apr 2006, 18:46
e-ticket should be good enough (as it wil have your PNR number on it) although they generally prefer a bording card (as this shows you actually flew)

I generally keep all my boarding passes until miles credit (for this very reason!)

Also keep your hotel checkout bills etc too as ive had issues in the past with those!!
#111283 by HighFlyer
10 Apr 2006, 19:13
Yes, a copy of the e-ticket is fine for a partner claim, although VS do suggest waiting 6 weeks before filing a claim as partner flights seem to take a bit longer than VS flights to filter through the system.

Thanks,
Sarah
#111373 by Jonathan
11 Apr 2006, 16:29
Indeed although Vs made a bit of a cockup the last time they credited me


05 Jun 2005 Cancelled: Singapore Airlines, KUL-SIN, Economy Class -209 -1
05 Jun 2005 Cancelled: Singapore Airlines, SIN-KUL, Economy Class -209 -1
05 Jun 2005 Singapore Airlines, SIN-KUL, Economy Class 209
05 Jun 2005 Singapore Airlines, KUL-SIN, Economy Class 209

05 Jun 2005 Singapore Airlines, KUL-SIN, First Class 312
05 Jun 2005 Singapore Airlines, SIN-KUL, First Class 312



Those flights were in F!! hence the correction!
#111376 by preiffer
11 Apr 2006, 16:35
The calculation's still wrong. What's 312 vs 209? 149.3% [:p]
Virgin Atlantic

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