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#14265 by Henry
03 Aug 2006, 19:32
I just booked a flight the day after the "Stateside Sale" ended on July 27th - so my flight was 120GBP more than the sale price. I was a little annoyed at myself but had to live with it. NOW, only a few days later, the sale is back on, and the flight I just paid for is now 120GBP cheaper again.

Is there anything I can do/say to get the difference back? My ticket is Q class, if I make a change to say, my departure time, since the price of the flight is lower, will they have to charge me less?

Many thanks for the advice!

Henry
#130679 by Scrooge
03 Aug 2006, 19:49
Im sorry to say that you are pretty much stuck,it is one of those things that does happen.
#130680 by Decker
03 Aug 2006, 19:51
You can make changes to the timing but they won't refund the difference. In the same was as they don't charge you more when comparable fares go up. This has been talked through many times here and the bottom line is fares change. Pay what you're happy to pay.

I know it doesn't take away the sting though :(.
#130681 by VS075
03 Aug 2006, 19:52
FIrstly welcome to V-Flyer.

Did you book it on the Internet? If so the chances of you being able to get a refund are zero. I don't think that you'll get refunded the price gap between the fare you paid and the fare that is lower, because you are changing your booking and some airlines will charge you for changing your booking.

I don't know what Virgin's policy is for booking alterations because I've never booked a flight online for them plus I've never have had to alter my flight times, so all of the above is from reading up other airlines policies and by assuming that this is Virgin's policy.

Cheers!

(Edited as other people posted your answer as I was writing this [:I])
#130683 by Nottingham Nick
03 Aug 2006, 20:01
This thread was the long one instigated by someone in exactly the same boat.

As others have already said - there is no surcharge if the fare goes up after you have booked, but it is still galling.

Nick
#130686 by Littlejohn
03 Aug 2006, 20:52
There is the possibility of cancelling your ticket and then rebooking. However with a fare difference of £120 (unless you have booked the whole family, grand parents, a couple of aunts....), it probably is not worth it. Of course I do not know the rules of the fare you have - it may be totally unchangeable, in which case (as others have said) forget it.

In such circumstances, I find Tai Chi in the garden is the only solution to the frustration.
#130696 by seany
03 Aug 2006, 22:56
Hmmm, this has got me wondering actually. I booked a flight in october in an S fare, then the caribbean sale came along. How much would the fee be for cancelling on an S fare, because the price difference is £600 between the 2 prices. Perhaps it may be worth changing.
#130697 by preiffer
03 Aug 2006, 23:00
Fare rules for an S to the Caribbean, Sean:

PENALTY
ORIGINATING UNITED KINGDOM - CANCELLATIONS TICKET IS NON-REFUNDABLE. WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER FOR ILLNESS ONLY APPLIES IN THE EVENT OF CERTIFIABLE HOSPITALIZATION. --- MAY UPGRADE THE ENTIRE JOURNEY TO A HIGHER VS FARE AT CHARGE OF GBP 50.00 PER TRANSACTION. ANY DIFFERENCE IN FARE MUST BE COLLECTED. ORIGINAL REFUND CONDITIONS APPLY TO ANY UPGRADED TICKET. --- CHARGES DO NOT APPLY TO AN INFANT PAYING 10 PCT. OF THE ADULT FARE. CHANGES ANY TIME CHARGE GBP 50.00 FOR REISSUE/REVALIDATION. NOTE - CHANGES FOR OUTBOUND ONLY PERMITTED UP TO THE DAY OF OUTBOUND DEPARTURE. CHANGES TO INBOUND ONLY PERMITTED UP TO THE DAY OF INBOUND DEPARTURE. --- WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. WAIVER FOR ILLNESS ONLY APPLIES IN THE EVENT OF CERTIFIABLE HOSPITALISATION. --- MAY UPGRADE THE ENTIRE JOURNEY TO A HIGHER VS FARE AT CHARGE OF GBP 50.00 PER TRANSACTION. ANY DIFFERENCE IN FARE MUST BE COLLECTED. ORGINAL REFUND CONDITIONS APPLY TO ANY UPGRADED TICKET. --- CHARGES DO NOT APPLY TO INFANTS PAYING 10 PCT. OF THE ADULT FARE. ORIGINATING INTL. POINTS IN THE CARIBBEAN AREA - CHANGES ANY TIME CHARGE USD 100.00. WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER FOR ILLNESS ONLY APPLIES IN THE EVENT OF CERTIFIABLE HOSPITALIZATION.

ORIGINATING INTL. POINTS IN THE CARIBBEAN AREA - CANCELLATIONS BEFORE DEPARTURE CHARGE USD 150.00 FOR CANCEL/NO-SHOW/REFUND. CANCELLATIONS AFTER DEPARTURE TICKET IS NON-REFUNDABLE. WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY MEMBER. NOTE - WAIVER FOR ILLNESS ONLY APPLIES IN THE EVENT OF CERTIFIABLE HOSPITALIZATION



ie: Changeable, for £50, but NON-REFUNDABLE if originating the UK. Ex-International locations, refundable for £150.
#130698 by seany
03 Aug 2006, 23:05
Ahhh man [:I].

Thanks for the info Paul [y], never knew about that £50 fee per transaction for an upgrade either.
#130788 by Monkey
04 Aug 2006, 12:13
Book with a tour operator in future we give great deals and cansometimes help in these situations!
#130807 by Neil
04 Aug 2006, 13:12
Originally posted by Monkey
Book with a tour operator in future we give great deals and cansometimes help in these situations!


Nice plug Monkey;), although more often than not you are not cheaper so its usually not worth it!

For me its a case of c'est la vie, nearly everything gets reduced eventually, cars,dvd's/cd's sometimes you win/sometimes you lose.

Neil:)
Virgin Atlantic

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