Bose Redefine Customer Service

[Neil]

Originally posted by sailor99
OK, I won't. In fact we ought to get back to Bose headphones as we appear to have strayed OT. So QC1's, groovy or un-hip?

un-hip, QC3s all the way for me

My groovy QC2's have broken in the same place as the hip Mr D describes.

The email is sent, I await the reply. I iz chilled meanwhile...

John

QC3's great, but need that extra charger along (more space taken up in the luggage!) still have and love my QC2's.

never fortunate to get the QC1.... so I am tragically un-groovy, baby. (yeah)

Result,

Bose are sending me a pack to return them for immediate replacement as they have accepted there is an issue with the headbands.

Thanks for the thread Decker and three cheers for Bose.

John

Actually saw a picture of the QC3? in a sunday paper and they look far better than I expected. Did think they would be like those ear defenders people wear on the tarmac at airports but no, they looks sleek and well designed.

[Neil]

Originally posted by xenole
Actually saw a picture of the QC3? in a sunday paper and they look far better than I expected. Did think they would be like those ear defenders people wear on the tarmac at airports but no, they looks sleek and well designed.

They are, my biggest frustration with the QC2's was the size of the ear phones, they reminded me of the cheap ones we used to have at school[V], a major reasons why QC3's are far better IMHO.

Originally posted by xenole
Actually saw a picture of the QC3? in a sunday paper and they look far better than I expected. Did think they would be like those ear defenders people wear on the tarmac at airports but no, they looks sleek and well designed.

They may look sleek and nice but the do not "encapsulate" the ear like QC 1 & 2's and therefore (in my opinion) cannot possibly match the sound/noise cancelation quality.

Regards

John

[Neil]

Originally posted by JAT74L
They may look sleek and nice but the do not "encapsulate" the ear like QC 1 & 2's and therefore (in my opinion) cannot possibly match the sound/noise cancelation quality.

Isn't is weird how your dis-like of the QC3's are the exact same reason for my preference of them[:?], weird how peoples likes/dislikes are so very different (makes life more fun though I guess)

Neil:)

UPDATE

My brand new - free of charge - replacement QC2's arrived yesterday.

Way to go Bose!

Regards

John