Well I knew it was coming but...
...it still pissed me off when it actually arrived!
Just had my comp SPG "Gold" presentation pack from Starwood. Silly buggers send out a pack that they obviously sent to people who have just earned Gold membership, which is totally inappropriate for those of us getting demoted from Plat to Gold!
Had a long chat with SPG customer services but there was no way they could do anything and they stated that the change was an Amex decision, not Starwood.
So with the withdrawal of the CH benefit and SPG downgrade UK Centurion are not trying very hard to maintain their customer base.
...it still pissed me off when it actually arrived!
Just had my comp SPG "Gold" presentation pack from Starwood. Silly buggers send out a pack that they obviously sent to people who have just earned Gold membership, which is totally inappropriate for those of us getting demoted from Plat to Gold!
Had a long chat with SPG customer services but there was no way they could do anything and they stated that the change was an Amex decision, not Starwood.
So with the withdrawal of the CH benefit and SPG downgrade UK Centurion are not trying very hard to maintain their customer base.