#18830 by karnsculpture
15 Apr 2007, 12:25
Does anyone know which UK mobile phones work in Japan? I have been trying to find out online but a lot of advice is contradictory. Has anyone on this board been able to use their mobile in Japan, what kind of phone is it and which provider?

Best wishes

Paul
#167604 by Bean Counter
15 Apr 2007, 12:29
We use sony quad bands and blackberrys (again quadbands) with a o2 agreement. Both work in Yokohama and tokyo OK. I believe quad is vital. You also need a service provider with a japan agreement, or you can buy sims locally.
#167606 by Darren Wheeler
15 Apr 2007, 12:36
My understanding is that Japan requires a 3G handset as that is the only technology they use (no GSM). Unfortunatly I have never dealt with a roaming fault involving Japan and have no personal experience.

I stand ready to be corrected.
#167607 by RichardMannion
15 Apr 2007, 12:39
You need to have a phone that supports the UMTS bands. Quad band might not be of use as it may be quad band on GSM which is a different infrastruture.

3G phones work though as they do tend to support UMTS, I have an Orange M3100 (HTC Hermes) which worked fine over in Japan.

Use this to see if your phone supports UMTS:
http://pdadb.net/index.php?m=specs&id=558

You need to check the roaming agreement with your provider, for isntance Orange support pay monthly customers but not PAYG.

Thanks,
Richard
#167609 by Bean Counter
15 Apr 2007, 12:43
That explains it - I thought it was quad - appologies for the mis-information- but the sonys we use are 3g. Not sure about the blackberrys though as we cant make video calls with them.[?]
#167646 by mitchja
15 Apr 2007, 19:14
My understanding of it is that basically you need to use a 3G handset.

Having a quad-band handset still wont work as quad band phones all use the GSM network (which Japan does not support). Quad-band handsets only have 850/900/1800/1900 GSM bands.

You need a phone that supports the 2100 UMTS band (ie 3G)

Take a look here for more info.

As Richard says, also check with your provider. V Mobile dont have roaming agreements for standard PAYG users in Japan, you have to be either direct debit pay monthly or a contract customer.

Regards
Virgin Atlantic

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