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#1741 by candyman
04 Jul 2004, 17:56
hi guys can some one please help

i am going lgw -mco in november and my kids are 18 months and 9
i thought we were allowed to use the virgin club house but some one has just told me that no kids under 8 are allowed in ?
we are all travelling uc btw


i would apreciate advise on this one

steve
#35377 by AlanA
04 Jul 2004, 20:13
teve,
I was told by FC when I booked seats for my family that as my 3 year old had purchased a seat, he was entitled to enter the VS clubhouse at Gatwick.
the only time I gather this is a problem is at Manchester where all trhe clubhouses have an age limit and AFAIK Virgin use another airlines facilities.
But as I am not going until January 2005 from LGW I am using you as the test subject! :D:D:D:D
Seriously, check with the FC.

Alan
#35408 by RichardMannion
04 Jul 2004, 23:03
Children are allowed into the Clubhouse - there is no age limit.

Thanks,
Richard
#35410 by candyman
04 Jul 2004, 23:19
brilliant richard thanks mate

steve
#35419 by candyman
05 Jul 2004, 00:08
i passed on your reply only to recieve this back

I spoke to Virgin just this afternoon and they told me strictly no children under 8!
__________________

to be honest the woman who is posting this i feel is just trying to stir up trouble as she
seems to be on an anti uc track
but it is very confusaing

steve
#35423 by RichardMannion
05 Jul 2004, 00:34
Thats nonsense - my friend was in there on Saturday with his two daughters who are both under 8 - and they were revenue UC passengers.

I've lost count of the times I have seen children and babies in the Clubhouses.

A few years ago the LGW Clubhouse actually looked at introducing a nanny/creche for the kids.

Could you imagine how much it goes against the family appeal of the airline if you ahd premium passengers spenidng over 5 figures with an airline for a holiday, only to be told that they can't use the Clubhouse which is one of the key points of the UC service.

Thanks,
Richard
#35426 by Boo Boo
05 Jul 2004, 00:56
quote:Originally posted by RichardMannion
I've lost count of the times I have seen children and babies in the Clubhouses.


Yup, completely agree with Richard - loads of kids in the Clubhouse (especially at LGW)... no problem :)

Boo
#35435 by candyman
05 Jul 2004, 13:38
thanks guys

i wrote to customer service and recieved this reply toda y


I can confirm we accept all children and infants in The Gatwick Clubhouse, when holding
an Upper Class Ticket.


so as i thought you guys were right

thats great becvause i think it will make a great start to the holiday

do you by any chance know if they are allowed into the lounge in mco i think i have read it is the delta lounge


steve
#35440 by Jonathan
05 Jul 2004, 14:08
im going to mco on friday so I'll try and remember to ask for you;)
#35450 by RichardMannion
05 Jul 2004, 16:35
Yes you will be fine at the Delta Crown Room in MCO - I've been there a number of times with my young sibling.

The text from my Priority pass handbook shows:

Lounge DELTA CROWN ROOM CLUB
Location Terminal B
Airside - near to Gate 60.
Hours 05.00 - 22.00 daily.
Conditions All immediate family members can enter a Delta Crown Room Club with the member,
but the number of persons who are not immediate family will be limited to two
(2) at any one visit ¥ Cardholder must be 21 years of age or older.

Thanks,
Richard
#35456 by candyman
05 Jul 2004, 17:57
wow close one there then richard i only just made it over the 21 minimum age limit ;)
thanks again for the help

is the delta crown any good ?
i guess not anywhere near as good as lgw

steve
#35457 by RichardMannion
05 Jul 2004, 18:27
Is any of the non-VS lounges as good as the Clubhouses? :)

The MCO Delta Crown room is very spacious, and has a complimentary bar with some light bar snacks. Its one of the better US lounges I have used.

Thanks,
Richard
#35466 by Jonathan
05 Jul 2004, 20:11
I'll do a lounge report when I get back!!:D
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