This is a Trip Report from the Upper Class cabin
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After a brief visit to San Francisco's small, but nicely appointed, clubhouse, boarding proceeded without incident, and I found myself comfortably seated upstairs on this 747-400.
The flight departed a few minutes late, and we all settled back for the 10-hour trip. I had boarded fairly early and so took a few minutes to look around the rest of the cabin, especially downstairs in economy to see what it's like (I'm new to Virgin). I must say this aircraft is in urgent need of refurbishment - esp considering that I hear that SFO-LHR is a profitable run for Virgin.
Anyway, the excitement began as we left the hold at Bobbington (north of LHR) and began our approach. Low clouds and a bumpy ride were predicted. During our final long approach over London at, I would guess, 4000 feet there was considerable light to moderate turbulence. As we approached LHR one could hear the engines spooling up often to keep up with the changes in airspeed.
At about 1000 feet, the engines pitch changed to full-power mode as we initiated a go-around, and a few minutes later the captain gave an informative announcement about possibly hazardous wind-shear, and that we were trying a 'different' runway.
20 minutes later, on the same approach path as far as I could tell, the exact same thing happened - we started our missed-approach. That was a first for me (in 25 years of flying, and excluding my own flight training) - two missed approaches in a row at a major airport! This time, the delay was longer, as the crew was obviously considering their alternatives. The decision was to fly to Gatwick and land.
So we were off to the south, and landed another 25 minutes later without incident. The weather was so nice -it was like we were in a different country! Another long wait on at the gate (with doors closed), as again they were deciding what to do. The captain then came on and said that after refueling we would be flying back to Heathrow where the weather had 'improved'. He also added, rather testily, that passengers should please refrain from 'having a go' at the flight attendants - apparently referring to passengers in economy demanding to be let off the plane.
Comment: It also crossed my mind that I would've liked to have been let off here at Gatwick too, but then I realised that they would have to terminate here for all passengers, since luggage couldn't be easily separated. This would seriously inconvenience the passengers who really wanted to get to Heathrow to get their connection, meet their families etc. It would have been nice for the captain to say something along these lines to diffuse things a bit IMHO.
Anyway, it took about an hour to get fueled and get a new clearance for LHR, and then we were off. Although only about 60 miles away - the flight took about 1/2 hour as we were threaded into the flow approaching LHR. Weather had improved slightly, and we made a bumpy approach, and landed.. 3 hours, 5 minutes late.
Despite the annoyances of the delay, and a bit unruly passengers (I was upstairs where it was quiet), I was impressed with the crew and the handling of the situation was good considering everyone was undoubtedly quite tired.
We were so interested in getting away that I neglected to find out which aircraft we were on, and hope someone can fill me in.
I wonder if I'll get miles and tier points for the LGW-LHR leg? :-)