VS901 NRT-LHR 10 Apr 07 (Upper)

This is a Trip Report from the Upper Class cabin

Ground Staff

Food & Drink

Entertainment

Seat

Cabin Crew

Thanks[y]

I've also found that Japanese crew on VS are consistenly excellent.

VS.

I know it's a cliche, but I think the Japanese standard of customer service provision is in general higher than we are used to in the UK these days. It's different to the American 'have a nice day' which sometimes seems forced or not very genuine (not wishing to cause offence to any Americans here). That life experience maybe comes with the Japanese FA's by default.

Paul

Fantastic TR Decker - As already advised - 'leading by example' and thats the way it should be -

A model performance by the crew shows just how good UC can be. Great report Decker and as usual, our intrepid travellers are on the ball for detail. Not sure if I'd go so far as to summon a supervisor over a baggage tag though. . . [:?]

Regards

John

Another great TR[y]

Glad you all had an UC experience you enjoyed.

The FSM from your outbound flight should spend a day with the FSM from this flight to find out how it's done!