This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Drove down in the afternoon from Harrisburg PA (which incidently houses the National Civil War museum, which is well worth a visit)utilising a portable sat nav. I normally take the interstate which skirts Baltimore but the sat nav directed me down the 15 which runs past Gettysburg and is a lot quieter and quicker dual carriageway style of road.
No problems at the airport, straight through security and into the clubhouse for a couple of drinks before boarding. The clubhouse was offering 1 hot dish of chicken something or other but I thought we would wait until our meal on the plane.
Priority boarding worked fine and we were soon into our seats 4,5,6K.
The ''Freedom'' menus were already on the seat waiting for us and I was looking forward to my usual soup starter. However on this flight that was not to be. On offer was a cold platter for those that wanted to go straight to sleep, or the cold platter as a starter followed by a hot chicken dish. I contemplated asking for a P.E. meal and to be honest was completely p----d off by their UC cabin food offering.
The flight took off on time at 1840 with the food being served immediately after the drinks run at around 1940. I checked with the FSM that I wasn't sitting in the snooze zone and she informed me that the snooze zone was the 3-4 rows infront of the pe cabin. For some reason they kept the cabin lights down low so that we had to eat our meal by using the reading lights.
Other than the food or lack of it and my lighting issues whilst eating the rest of flight was great, the staff were brilliant as ever. with the IFBT trolling round the cabin almost begging passengers to have a treatment. My 21 year old son woke up half way through the flight for the loo and she was on him in a flash. He reckons it was the best shoulder massage he has had to date. Upon leaving the plane at Heathrow she told me that she had managed to do 14 treatments not bad for a night flight.
whilst I am whinging about the food, on the outward flight with a total of 15 pax in UC they had nowhere near enough food for the passengers to have their first choice. I was sitting at the bar after take off (as all V-flyers do)and overheard the FA's saying they were 5 salmon main courses short. I can't imagine more than 7 or 8 people wanting fish when they had the lamb shank and one other hot dish on offer.
So, to recap staff great, availabilty/choice of food crap.
