Replacement e-tickets

Hi,
I called up FC today to change an outbound flight - no problem - sorted within a few minutes and a minimal fee to pay. However, I thought there would be a bit more to it...

1) My booking has been changed online - I have kept the same booking reference and can see the new flight number and time (the booking was for a different flight on the same date due to BMI schedule change shenanegans). I could, for example, change the seat allocation if I wanted to. So, I know the change has been made BUT

2) I don't have a new e-ticket to print out - I thought I would be emailed a new version showing that I am on a different flight. Should I just use OLCI and then bring my original e-ticket and the new itinery? Should I be chasing someone at this stage (I fly on Wednesday)

3) My credit card has not been charged. While that is good, I guess, I'm worried in case the booking change hasn't really been done!

Paul

[honey lamb]

On the Manage my Booking page on the VS website there is a facility for you to request your eticket to be re-sent to you. I think it is entitled 'I can't find my eticket' or something similar. It should send you the amended booking

If the 'Can't find my e-ticket' link isn't present, my experience has been that VS need to do something along the lines of 'reissuing' the ticket: I don't recall the exact term they used. I've had agents expressly tell me there is no need for a reissue, but whenever a reissue hasn't been done, I've not been able to OLCI, and have had to go to ticket desk for a ticket to be reissued there.

A couple of years ago, I did a PE to UC upgrade via the Flying Club call centre. My booking was upgraded immediately (i.e. could select an UC seat straight away online). However, it took VS over 2 months to re-issue my e-ticket & charge my credit card with the upgrade cost (not that I was complaining about this delay!)

Hold in there, you will get a new e-ticket... sometime before you are due to travel.

James

you should receive it, although in the past mine has failed to materialise, despite repeat calls to send it again. From memory they then have to re-issue it at check-in, which isn't a problem although in the old days the security man used to look a little bit funny at you if the original was in PE and not UC (the days before the gold card!)

Hi Folks,

Thanks for the reassurance. Just received the e-ticket replacement this morning and the change fee is half what I was expecting [:D]

All seems to be present and correct and I have to say dealing with VS has been so much better than BMI.

Best wishes

Paul