No Miles!

Hi There

I have a new Virgin Credit Card, I received my first printed statement dates 13th October 2004, my miles have not yet been credited to my account, nor is there any mention on the statement. Who do I need to call and on what number to get this sorted?

Many Thanks

[Decker]

See http://www.v-flyer.com/forum/topic.asp?TOPIC_ID=1317

I found this by using the Search facility and using "Virgin card missing miles" as my search term.

Start with 08000150306 and make sure the card is linked to a FC account.

quote:Originally posted by jaguarpig
Start with 08000150306 and make sure the card is linked to a FC account.

This happened to me - turned out they had my FC number wrong (one digit short) - I'd have expected their system to notice a blatantly invalid number but nothing!

Still, I got the signing-up miles and those for spend credited within a week of calling.

Cheers,

Sahajesh.

Thanks guys.

I have just called the Virgin Credit Card people, apparently my FC number wasn't on their system. This has now been added and I will be credited with my missing miles since opening the account.

[Decker]

Result!

Excellent

I've just recieved 8943 miles (4000 bonus for the first transaction plus the first month's spend X2 miles per pound) BEFORE I've even had the statement!!

John