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#256778 by Kraken
01 Nov 2008, 22:29
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
This is a TR that has been written throughout & after the airport / flight / arrivals experience. Enjoy!

The CDC driver picked me up on time & had even managed to find my address (its not on most Sat-Nav systems or in A-Zs). Credit to the driver, he said he could not find it in his Sat-Nav so hed been on Google Maps the night before to locate it. A quick journey to MAN followed.

Well Ive finally had it the travelling Economy sir? line from the security screener at MAN when you approach the Upper Class queue. After informing the screener that I was not travelling Economy, I was asked the normal questions and was through to check-in. After a short wait I was all sorted, purple boarding pass and lounge invite in hand. I was through the new T2 security area in next to no time via the fast-lane.

Once airside, Hot Lips had just arrived on stand yes, VS are back on airbridges now at Manchester. The airbridge driver must have forgotten how to dock the airbridge on a VS 747 while they were using remote stands. It was pure comedy to watch what ended up being a near-100 point turn and a 15min process just to get the airbridge docked on door L2. Frank Spencer would have been able to do it quicker.

Im currently in the Escape Lounge typing this. The lounge was fairly full on arrival, but has emptied out now that the SQ flight to Singapore has been called. Theyve rammed a load more seats into the Escape Lounge since last year if every seat was taken, you would be wanting to Escape from this lounge fast.

Boarding was much better organised than on my last flight out of MAN they seemed to be enforcing the priority boarding this time round. Once onboard, the crew were quick to offer drinks (I felt obliged to accept, honest [:w]) and take away coats. The MAN ground team did a good job today despite boarding starting only 25min before scheduled departure, we pushed back a shade under 20mins late. 8h33m and well be in Orlando. Prior to take-off, Ladybird arrived on the adjacent stand to form the VS73 to Orlando.

After take off, things got better. Id pre-ordered some headphones from the Retail Therapy magazine. Id been in touch with a member of VS Crew who is on this flight via V-flyer, she had informed me that the pre-orders are normally handed out late on in the flight. Well, thanks to her (you know who you are!) I had my headphones shortly after take-off. [^]

As 1st drinks were being served, the FSM came round the UC cabin to introduce herself to all the UC pax. Ive flown with this FSM before and she recognised me and welcomed me back a nice touch. It looks like this is going to be a good flight. Now where are the crew? Glass is empty & I could do with another T10&T.

The glass was refilled and lunch followed shortly afterwards. The service element of the lunch was great, but the menu was crap, IMO. I know the current UC menu has been discussed on here in other threads, so I wont go into it further. When removing my part-eaten main course, the crew asked if everything was OK with the food, I advised that I did not rate the menu and was immediately offered a comments card. I declined the offer of the comments card Ill write into customer relations to ensure the feedback reaches the people who may be able to do something about it.

A pretty uneventful middle bit of the flight followed. Most of the UC cabin went to sleep, including me at some point. During the flight I had chance to have a few chats with the V-flyer crew member. It turns out the flight is 2 crew down so the FSM is working crew positions today kudos to her for that. There are 456 people on todays flight, so the entire aircraft is full (babies on laps take the number over 452). Were currently 2hrs out of Orlando and Im tired time for a beer to wake me up!

Afternoon tea was served about 90mins out of Orlando, but I passed on it as I did not rate the sandwich selection on offer. (Again VS, plain options please with the odd / spicy sauces on the side so people can add them if they want, I mean, egg mayonnaise and sweet chilli sauce sandwich).

Arrival was uneventful and the FSM was holding back the main Economy cabin to allow a quick escape for UC & PE (+ the Economy mini-cabin). At Immigration I got called over to the lane reserved for Diplomats. All I can say is that I hope the Immigration Officer gives Diplomats a more friendly welcome. He was a fine example of US Immigration at its worst (would fit in well at Miami). Oh well, he admitted me into the country and Im now in the main terminal atrium waiting for the VS27 with my friends on to arrive.

Another good UC flight from Virgin. A week of theme park action beckons. Return TR to follow in a week and a bit.

James
#458844 by jfenney
01 Nov 2008, 22:36
James thanks for your TR hope you have a great time in Orlando and i look forward to reading your return TR.


Jurgen and Sue
#458847 by David
01 Nov 2008, 23:15
Sounds like you had a good flight James, apart fom the food aspect. Its good to hear that the airbridge is back - I'm sure that will please plenty of people, especially now the summer is finished and its getting a little cooler [;)] [:w]

It's a pity VA can't sort out the food, although I think it seems to be getting better, albeit slowly - of course as usual YMMV.

Now that BA is playing silly beggars with their baggage allowance for shuttles, it looks like MAN may become a more frequent departure for us, but I have to say, apart from the lack of a proper cluhouse, there is nothing else lacking in their flights.

thanks again


David
#458853 by buns
02 Nov 2008, 00:44
James

Thanks for the TR on a much talked about route[y][y]

Top marks for the CDC and it is little things like this that make the difference (VS Menu Masters take note[}:)])

I did not rate the sandwich selection on offer. (Again VS, plain options please with the odd / spicy sauces on the side so people can add them if they want, I mean, egg mayonnaise and sweet chilli sauce sandwich).


I would second that[y][y] This would in essence give more choice.

Enjoy your time in the Sunshine State

buns
#458857 by Bill S
02 Nov 2008, 01:14
Glad to hear that airbridge is back!
And also that you still get good service from the MAN crews.

Following you out in couple of days so will see for myself soon.
I'll try to bring some sunshine with me ;-)

Thanks for the TR.
#458868 by Treelo
02 Nov 2008, 10:02
Originally posted by Kraken
(Again VS, plain options please with the odd / spicy sauces on the side so people can add them if they want, I mean, egg mayonnaise and sweet chilli sauce sandwich).


James



My thoughts precisely [y]
#458953 by DarkAuror
03 Nov 2008, 10:18
Great TR! [y]
#458960 by maz
03 Nov 2008, 11:21
Thanks for the report. We're off from Man on the 28th, so good to hear how things are going.

Is there nothing else that you can have for main meal/tea if the offerings are not to personal taste? Is there a freedom menu on this flight?

It is hard to believe that the food is still poor after all this time. Perhaps if the Facebook 12/13 had mentioned this something might be being done now![:w]
#459310 by Gerry89530
05 Nov 2008, 23:15
Great TR, so glad to hear the airbridge is BACK!

Food still dodgy eh! Let's hope it has improved in April.
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