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#257976 by locutus
05 Feb 2009, 10:03
Seems VS have made some tweaks. Now you can't see your seat reservation unless you go into the seat map. The seat map also shows the snooze zone now with a new icon for the snooze zone seats.
#467259 by preiffer
05 Feb 2009, 10:12
Layout's also changed around quite a bit too.

Overall, seems to be an improvement...
#467260 by Neil
05 Feb 2009, 10:13
Oh that looks different. It will be interesting/confusing when the seat maps are unavailable as you won't be able to know your existing seats requests are still ok.

Neil
#467261 by McMaddog
05 Feb 2009, 10:27
quote:Originally posted by Neil
Oh that looks different. It will be interesting/confusing when the seat maps are unavailable as you won't be able to know your existing seats requests are still ok.

Neil

I can confirm that as I'm in that situation on one of my bookings. There isn't a View your seats link and no confirmation of numbers.

As an aside
it thinks my CZ codeshare on an MH flight from KUL-PVG is bmi [:o)]It doesn't show FF details or allow you to enter them (even though I accessed MMB through my FC account)On my later booking the countdown clock says 93 Days ... until your next flight (should be 'this flight') as my next flight is considerably sooner
#467263 by locutus
05 Feb 2009, 11:22
quote:It doesn't show FF details or allow you to enter them (even though I accessed MMB through my FC account)

My booking shows my FF number, and allows the option to edit it, on the passenger details section.
#467264 by Slipperman
05 Feb 2009, 11:38
quote:Originally posted by locutus
quote:It doesn't show FF details or allow you to enter them (even though I accessed MMB through my FC account)

My booking shows my FF number, and allows the option to edit it, on the passenger details section.


I can't see my FF number on my booking, nor does the booking show in MMB. I vaguely remember reading on the forum that this happens with miles upgraded Gs (??)
#467265 by Neil
05 Feb 2009, 11:40
The lack of FF number is more than likely down to the fact that at least one leg of your booking is a reward (either full or upgrade).

Neil
#467271 by McMaddog
05 Feb 2009, 12:06
Ah yes you are right - returning on a G !
#467274 by gilly
05 Feb 2009, 13:14
I have just entered all my API and all contact numbers. Even though I clicked on Update Details, when I went back in after and checked, it had all gone. Does anyone have any ideas?
#467276 by Kraken
05 Feb 2009, 13:37
Manage My Booking
#467278 by Neil
05 Feb 2009, 13:57
quote:Originally posted by gilly
I have just entered all my API and all contact numbers. Even though I clicked on Update Details, when I went back in after and checked, it had all gone. Does anyone have any ideas?


The API I entered for our flights in a couple of weeks, just before Christmas was also empty when I checked this morning. Will try and enter them again tonight but it might be a glitch with the new update? Maybe worth giving FC a call and see what they say.

Neil
#467289 by tontybear
05 Feb 2009, 15:08
Have just taken a look - some nice changes to make the screen a little less confusing.

Its good that they have marked the snooze zone seats but might be handy to explain what it actually means (like no at seat meal service)for new bookers.

It would be good if your seat was listed on the front screen but my previiously selected seats were marked on the seat map - would save a good few people having to do the extra steps otherwise.

I took the opportunity to update my API too and after confirming it all the main screen changed to 'API Entered' but when I logged out and back in it wanted me to enter API so I clicked and it had most of the details their - except it had lost the hotel name (but not the other address details) and changed me from male to female !

But I'll checke it the day before I fly just to make sure !
#467297 by Slipperman
05 Feb 2009, 15:57
I have entered my API details for our Vegas flights. There is still a link to enter details on the summary page. I clicked, but found my API info was still there. I'll drop a note to virgin suggesting they might like to change it to view/amend details if information is already entered.
#467299 by mitchja
05 Feb 2009, 16:09
quote:Originally posted by tontybear

but when I logged out and back in it wanted me to enter API so I clicked and it had most of the details their - except it had lost the hotel name (but not the other address details) and changed me from male to female !



It's always been like that, right from when VS started asking for API!!!

Regards
#467341 by mcmbenjamin
06 Feb 2009, 02:51
quote:Originally posted by Kraken
Manage My Booking


TUVM (Thank you very much). I think I am getting too old for this... [:)]
Virgin Atlantic

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