MBNA's latest trick on the VS card

Either I'm missing something, or there appears to of been a cute move by our friends at MBNA.
Removed the ability to make ad haoc payments online?
The 'make payment' button appears to obvious by its absence?

Therefore removing the easy of making payment, therefore increasing your likelyhood of carrying balance into interest, therefore making money for MBNA..[:(!]

Anyone else noticed this?

NH

[Darren Wheeler]

It was there a couple of days ago. I suspect a website fault rather than a conspiracy. You can still call using the 0800 number.

[Darren Wheeler]

Just tried sending message and getting 'Online Banking service temporarily unavailable



'

The make payment button has also disappeared on my bmi mastercard account (also issued by MBNA). I need to make a payment today too.

I do hope this is a fault affecting all MBNA card accounts, as opposed to a deliberate act by MBNA to make it more difficult for people to pay off their card balances (hardly 'responsible action' in the current economic climate).

James

EDIT - have just spoken to MBNA, it is a fault & they hope it will be rectified in the next few hours. For unknown reasons, they will only accept a debit card payment of up to 500 over the phone, for 'security reasons'. Trip to the bank time for me if it's not fixed in a couple of hours.

[Darren Wheeler]

Especially since last week I had a letter with a leaflet explaining how easy it was to use on-line payments.

It was there on Sun (01st March) when I paid my bill and it still there today.

[Darren Wheeler]

Tis back now.

I have checked this morning and I cannot see it. There is a make payment link but that only relates to a direct debit?
I want to make payment before I go on hoilday as by the time I get back it will be late.

Iain

[Darren Wheeler]

Tried it again and it took me to the debit card payment page.

If anyone wants to send me the debit card number I'll test it end to end for you. [:D]

All appears back to normal now, made payment last night..

Yep its back, tried again this morning and seems ok,
thankfully

Iain