This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew

Arrived at Gatwick at 7.00am for our 11.15 flight,the airport was heaving as this was the last 2 weeks of the school holidays. Had already done OLCI so only had to do the bag drop and though they opened a new desk for us the check in took longer then I thought it would - around 15 mins,was then told there was a 1 hour delay on our flight,nothing new there then! Fasttrack seemed to be non-existent,but not to many people around. Son in law went through with my laptop as hand luggage which he put on the belt but got searched as he had set the alarm of,then panic stations no laptop! He asked where it was and was told it had not gone throught yet[V] however this couldn't be true as it must have gone through as he was being searched. After a few words it come to light that someone had put another tray on it and it was in amongst the stack of empty trays!!! Did some duty free shopping and then to the clubhouse,we had already pre booked shaves for the men and cute boots (30 mins) for the girls,only to be told that they only had one person who could do the shaves so only time for the girls to have a dust & polish (15 mins). I had not shaved for 3 days so shave was nice. Had the breakfast in the clubhouse and the portions seemed to be the same as last year - plenty enough to eat and drink with good service. Around 11.50 got a bit restless and took a wander up to gate 17 where they were boarding,but no priority boarding and after queing with the hoards on plane 10 minutes later. SFM welcomed us aboard and she and the rest of the crew were excellent the whole flight, very attentive.
Lunch starters choice was Seasonal leaf salad with smoked salmon spelt,and balsamic dressing or pea,mint and fennel soup with a choice of warm bread. Main course was chicken breast on pea and broad bean broth with new potatoes,steak and mushroom pie with champ potatoes and sauteed savoy cabbage,creamy asparagus or creamy asparagus risotto. Cheese and biscuits optional and baked sussex honey cheesecake with fruit compote or strawberry and cream roulade. Between us we covered most of the choices aloing with a vegetable curry for the veggie - all food enjoyed. Landed 1 1/2 hours late with a quick departure off plane and straight through immigration with no problems. Up to the dollar desk to collect the car, again no queues but used dollar express card for no waiting. As per previous experience we have got a 2009 car however very basic model. Upgrade offered at half price of $15 per day but declined as thought not necessary. For peace of mind we purchased when offered a Sun Pass for $19 per week which allows you through all tolls. Although sounds expensive this saves having to ensure you've got money in the car but also queuing at the tolls as we witnessed on the drive to the villa. This is my first trip report - more to follow on my return flight.