Has anyone else experienced the 'glitch' in completing the API details on the 'Manage your bookings' page?
I completed the details for 3 of our party several weeks ago, then today I added info for the 4 person. Just to double check that I had entered the correct details, (I'm dreadful for checking and double checking everything!), I noticed that the birthday day was one day out and also the passport expiry date, the day was one day out[:?]
I corrected this and confirmed the details. I logged out and checked the other 3 members which were entered weeks ago. Again, everyone had the same problem, just one day out on the birthday and passport expiry date. I changed all the details to the correct dates only to find upon logging out and logging back in again, the dates were wrong again.
Will this cause a problem when checking in? How vital is it for the information to be accurate? I'm not sure what to do about it other than ring Virgin (spend ages trying to get through etc)!
Anna
I completed the details for 3 of our party several weeks ago, then today I added info for the 4 person. Just to double check that I had entered the correct details, (I'm dreadful for checking and double checking everything!), I noticed that the birthday day was one day out and also the passport expiry date, the day was one day out[:?]
I corrected this and confirmed the details. I logged out and checked the other 3 members which were entered weeks ago. Again, everyone had the same problem, just one day out on the birthday and passport expiry date. I changed all the details to the correct dates only to find upon logging out and logging back in again, the dates were wrong again.
Will this cause a problem when checking in? How vital is it for the information to be accurate? I'm not sure what to do about it other than ring Virgin (spend ages trying to get through etc)!
Anna