This is a Trip Report from the Premium Economy cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Through the UC security channel, brief stop at the shops and then off to the lounge. No treatments available before departure (shame, as always used to have something booked in advance). After a glass of champagne, it was time to shower and freshen up before the flight. The menu had changed since the last visit in December, and there was a great curry duo which was very good. Service was not bad - initially very good but then dropped off when we were trying to get a second drink.
All too soon, it was time to head off to the plane. Pretty much everyone was getting secondary screening - the staff there were rude and abrupt with everyone! The benefit was no queue on the airbridge! On settling into the seat, noticed it was vPort.....yay!! Meant at least a choice of films etc on the flight. Unfortunately, the seat had not been cleaned properly and therefore my jeans brushed against the arm rest, resulting three red wine stains. I mentioned this before take-off, but nothing happened, and then mentioned to FSM after take-off.....basically I was offered a sleep suit (ok for the flight, but not much use whilst out and about in NY) and a customer comment card to fill in.....we'll see what happens when customer services get back to me about it. The original CC member came to apologise that she hadn't done anything about it pre-/post-take off.
We pushed back a little late, for a very short 7 hour flight to Newark. As soon as we were airborne, the person in front put their seat right back....luckily they put it up for food and then kept it up for the rest of the flight. Drinks were served from the galley on a tray and I asked for a spicy Bloody Mary, which was very spicy. Premium was probably just over 50% full and I think Economy was about the same.
Food was the bought around:
Fresh garden salad with red onion and olive
Roasted chicken breast with sage and onion stuffing, roasted potato cubes and vegetables
OR
King Prawns in a chilli sauce with egg-fried rice and Chinese vegetables
OR
Tortellinin pasta in cheese sauce with diced courgette and tomato concasse
Gu Dessert
I had the prawns, which were not too bad but the sauce was not very spicy.
Settled back afterwards to finish off a film or two....ended up drifting off to sleep several times during the flight (missed the second drinks round) but didn't need anymore after dinner. Had a cup of coffee in the pre-landing snack service.
Arrived nice and early and headed off to an empty immigration hall. As I left, the CC person said goodbye personally with my name! Bags were already coming round by the time we got through, and therefore we were off in a cab before we even should have landed!!!
Overall the flight was good, made better having vPort on the flight. The real shocker was the state of cleaning on the plane - maybe I was expecting too much, but you think that they would wipe the seats down?
