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#745132 by mike-smashing
05 May 2010, 16:13
Just thinking about my UC flight out to SFO on Monday, I don't remember being offered hot towels after takeoff or before landing.

Does anyone know if they have been given the chop too, or could they have just been omitted from the load?

Mike?
#745136 by honey lamb
05 May 2010, 16:19
Hot towels seem to be a hit and miss thing. On my last trip we had them just after take-off and on my return, just before landing.
#745145 by mike-smashing
05 May 2010, 17:05
Okay. Just being hit-and-miss then. Sorry for sending waves of bean-counter fear through the ranks!

I would have been surprised to find if they had gone, given I heard a rumour from the CC on my recent flight that some lamented elements of the onboard service may be making a comeback "following significant customer feedback".

Mike
#745156 by Apple
05 May 2010, 19:21
Hot towels were there on my LHR JFK route in February in PE y)

Unfortunately missing on the LHR MIA route in April in PE n(
#745176 by goldflyer
05 May 2010, 23:59
I fly to barbados several times a year and normaly fly out PE and back UC (depending on configuration; i.e i like to fly out in the bubble). On this route standard is PE hot towel after take off; UC hot towel after take off and prior to landing. Must be frustrating for people when there is a lack of continuity, the hot towels being just one example
#745179 by Treelo
06 May 2010, 01:24
Tinkerbelle wrote:Hot towels are still offered - they have not been given the chop.


Not on VS075 on 3 May they weren't :(
#745180 by slinky09
06 May 2010, 01:28
Hot towels were on the VS19 the day before your flight Mike, after take off and before landing.
#745186 by lockedm
06 May 2010, 07:29
Mike - I was in UC on the same SFO flight as you on Monday. I definitely got a hot towel at the start. I was in seat 12K downstairs if that made any difference. Darren
#745232 by mike-smashing
06 May 2010, 16:30
lockedm wrote:Mike - I was in UC on the same SFO flight as you on Monday. I definitely got a hot towel at the start. I was in seat 12K downstairs if that made any difference.


Hm. Maybe I'm getting senile, or I was in the loo. :|

Weren't the crew good, though? :)

Mike
#745261 by lockedm
06 May 2010, 21:14
Hm. Maybe I'm getting senile, or I was in the loo.

Weren't the crew good, though?


They were amazing. Particularly R & L. I think this was my best UC flight, purely down to the crew - their attentiveness, their freindliness and their 'nothing is too much of a problem' attitude.
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