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#745264 by JoeyVS
06 May 2010, 22:02
Just to let you know onboard services are being revamped.... Prezels are coming back in W & Y. Afternoon Tea in W to be improved and served on a tray. The cake stand returns in J ...with more cakes!! Also better quaity and bigger meals in J. More to come aparently but thought youd like some good news rather than more cut-backs!
#745272 by mike-smashing
06 May 2010, 23:10
These were among the rumours I'd heard from crew too.

Good news that VS have decided to reinstate these items, I hope it's as a result of listening to customer feedback, and the comments recieved by cabin crew members being written up in the flight reports.

Mike
Last edited by mike-smashing on 06 May 2010, 23:56, edited 1 time in total.
#745275 by Bill S
06 May 2010, 23:40
Good news that some nice things are coming back.

Even better news though is that someone is listening!
#745283 by Jacki
07 May 2010, 06:45
Wonderful news, they may seem small steps but it does show VS are listening and are happy to admit they sometimes get it wrong. Perhaps they have now designed a more aerodynamic cake stand! ^)
#745295 by Alex V
07 May 2010, 11:06
Fantastic really pleasing to hear all cabins are being in effect revised, i dont remember the cake stands or decent food for that matter, but it really will be nice to enjoy some new aspects of the service........well done VS.

cheers

alex
#745297 by DocRo
07 May 2010, 11:45
But will the cake stand be there in time for me. I want cake!
#745345 by mike-smashing
08 May 2010, 03:20
DragonLady wrote:Excellent news :) . Any idea when the changes will be implemented?


I would expect at the next menu cycle changeover, which would be in June, unless it's going to be later on this year.

Any staff in the know that can say anything?

Mike
#745385 by RK
08 May 2010, 21:21
Ah that's great to hear - particular of meal improvements to J. Would love to know when VA plan to implement these improvements.
#747952 by jwhite9185
13 Jun 2010, 16:51
The 2 bags of pretzels in my rucksack from my flight on 3rd June confirms this :D

In fact they left them on a tray at the top of the stairs where all the fruit is for people to go and help themselves - don't remember them doing that before all the cutbacks!
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