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#755583 by ccarmock
18 Sep 2010, 14:21
Is it just me or is the Manage your flights section of the VS website down?

I have two bookings - they show up but when I click on either I don't get the usual animated 'please wait' page I just get a blank page.
#755587 by tontybear
18 Sep 2010, 16:30
And they are being their usual helpful selves by NOT putting a message on the home page!

So time wasted in entering destination and dates THEN to be told that the site is bu**ered!
#755588 by mitchja
18 Sep 2010, 16:38
Looks like OLCI, view your booking and even book flights are all down at the moment.
#755590 by Hamster
18 Sep 2010, 16:50
Sounds like systems are down. Online, at contact centre and at airport if you read Virgins facebook:
Virgin Atlantic We are experiencing some problems with our networks today which is affecting the Contact Centre, website, kiosks, mobile site and iPhone app. Please be patient while these problems are resolved. If you are travelling today please try to arrive at airport a bit earlier. Flights are currently not affected. Further update...s will be posted on the website, Facebook and Twitter
#755592 by Nottingham Nick
18 Sep 2010, 18:07
Latest on facebook - just before 6pm (UK) Saturday -

Our systems including the website are back online now, but there may be some knock-on effects, so we still recommend passengers who are flying today and tomorrow to come to the airport early.

Nick
Virgin Atlantic

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