Slow mileage posting

Anyone else having trouble with there cc spend not being posted, mines two weeks late so far

cheers

alex

Yes, many of mine don't appear. It seems to be very much dependent on the retailer. Some, are quick (e.g. Insight) and some never appear and always require a prod (e.g. Crucial)

[Neil]

Are you talking about miles from the VS AmEx, if other mine have posted fine this month, same day as my statement created.

Are you talking about miles from the VS AmEx, if other mine have posted fine this month, same day as my statement created.

ditto. mine posted on statement date.

Has been known on occassion to have a hick-up. Usually find a quick secure message to MBNA gets it sorted

Mine was a week or so late in appearing this month. Usually I see a change in my balance straight away.

BuddingPilot - how do you get miles from Insight?

Insight is on the FC Shopping partners list- shop online £1 = 1 mile

When Hubby first got his VS amex there were a few hic-ups with mileage take ages to show but he spoke to MBNA and things were soon sorted.

xx

Cagcowboy, as Penny says click through from the "Shop Now" link to get 1 mile for every pound you spend at Insight - used to be 2 but the halved it a few months ago

Does anyone have any problems with the econ to PE upgrades (when you spend 5k in one year)? I have spent well over this since oct and nothing is on my flying club account. Should I get in touch with MBNA?

my AMEX statement was produced on the 15th and there is still no sign of miles on my FC account

I have a long wait before Hilton Hotel stays are credited to FC, but find AMEX points credit very promptly each month.

Ok so i wasnt clear enough I meant my cc mbna miles. Still today no sight of them.

cheers

alex

Ok so i wasnt clear enough I meant my cc mbna miles. Still today no sight of them.

cheers

alex

I would definately give MBNA a quick call as they can probably speed things along or at least explain the delay. As I said in my earlier post Hubby also had alot of delays when he first got his card and so he rang them and they got it sorted fairly quickly.

Hope they appear for you soon.

xx

I have a long wait before Hilton Hotel stays are credited to FC, but find AMEX points credit very promptly each month.

+1, and still waiting for a VX flight to be credited from over a month ago.

I have a long wait before Hilton Hotel stays are credited to FC, but find AMEX points credit very promptly each month.

Mine used to come in like clockwork, then I haven't had any this year despite seven stays (although bizarrely they have been recognized in our Flying Company account) ...

I have a long wait before Hilton Hotel stays are credited to FC, but find AMEX points credit very promptly each month.

+1, and still waiting for a VX flight to be credited from over a month ago.

My VX flight took nearly 2 months and it was only after internal help at VS that they were credited! I honestly thought it would be quicker!

My MBNA AMEX miles still haven't been transferred to my FC account from 3 weeks ago, have spoken with MBNA who said ring FC ! When i pointed out that it was their job to notify FC off the miles i got an " oh don't know what to do then"

Hung up and rang again and got someone who knew what to do, message sent to the correct department and miles should appear within a few days.

Yes, i also had this issue, spoke to MBNA this morning and they told me miles are transferred 7 days after appearing on VAA Credit Card statement to FC.

My MBNA AMEX miles still haven't been transferred to my FC account from 3 weeks ago, have spoken with MBNA who said ring FC ! When i pointed out that it was their job to notify FC off the miles i got an " oh don't know what to do then"

Hung up and rang again and got someone who knew what to do, message sent to the correct department and miles should appear within a few days.

I e-mailed American Express from inside my VS cc account and got a reply back to phone VS FC.
I then sent an e-mail to VS FC who are now chasing my miles for me.
Hopefully I will have the miles from this months card statement soon.

Oh dear my MBNA miles haven't appeared on my FC statement either. Looks like something's definitely gone wrong this month as normally I get my miles the same day that MBNA generate the statement! Guess I'll also need to call MBNA.

Oh dear my MBNA miles haven't appeared on my FC statement either. Looks like something's definitely gone wrong this month as normally I get my miles the same day that MBNA generate the statement! Guess I'll also need to call MBNA.

On the experiance myself Dave M and Chumba have described you may as well cut out the middle and contact Flying Club Directly

For the first time since opening the VS Amex Card account exactly 12 months ago, I haven't been allocated my earned FC miles on the CC statement day (today) ?|
I did get 2 x Econ to PE upgrade vouchers though as a result of my 2 lots of £5k spend in 12 months. ^)
Not a bad anniversary pressie, just hope I can find some suitable dates to use 'em..we'll see. :w

Does anyone have any problems with the econ to PE upgrades (when you spend 5k in one year)? I have spent well over this since oct and nothing is on my flying club account. Should I get in touch with MBNA?

You must wait until the end of the 12months earning period befoe they appear on your FC statement.Just got mine today..per previous post. |:)

Mine not in either- and this is the first month I have ever need them to come in on time! Grrrr....