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#781577 by ratechaser
08 Jun 2011, 08:12
Looks like it's back up... partly... still can't get into my FC account but appears to be ok for searching availability...
#781579 by sickbag
08 Jun 2011, 08:17
Thanks. Just retried and although got the site down page on their main screen could select booking page from
Google
#781580 by slinky09
08 Jun 2011, 08:29
Seems to be back up now but it's completely pants to be down during a working day. Symptomatic of VS's IT woes ...
#781586 by Penny_L
08 Jun 2011, 08:59
They have added info onto the FC account page where your points are.

If your tier membership year ends on or before 31 August 2011, you will require 30 tier points to retain gold membership or 10 tier points to retain silver membership.
If your tier membership year ends on or after 01 September 2011, you will require 40 tier points to retain gold membership or 15 tier points to retain silver membership.
#781594 by slinky09
08 Jun 2011, 09:40
Well, it's struggling now, just about grunting and moaning to load a page ... oh dear.
#781608 by THancock
08 Jun 2011, 11:09
Looks like it's messing around again. I can't retrieve my bookings based on my FC number, but can retrieve them using the booking reference.

Edit: And it's working again...
#781611 by Luke085
08 Jun 2011, 11:38
VS really are a 9-5 operation! Whatever they are doing, it needs to be completed in the early hours of the morning!

Unless the changes were made overnight but something went wrong - wouldn't suprise me!
Virgin Atlantic

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