Thanks to Hurricane Rita I'm stranded in the American Club lounge at MIA - even the check in staff said how awful it was.
The ground staff also quite happily told me that they were very unhappy with the cutbacks VA were making in that virtually all the VA staff had been laid off yesterday and remployed under a ground handling crew, they were also saying how embarassing it was for them to send pax to the "club lounge" as we had experienced the CH on departure.
The particularly chatty lady also said they were cutting back elsewhere that we couldnt see but would notice eventually - very cryptic.
[V]
The ground staff also quite happily told me that they were very unhappy with the cutbacks VA were making in that virtually all the VA staff had been laid off yesterday and remployed under a ground handling crew, they were also saying how embarassing it was for them to send pax to the "club lounge" as we had experienced the CH on departure.
The particularly chatty lady also said they were cutting back elsewhere that we couldnt see but would notice eventually - very cryptic.
[V]