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#799567 by ccarmock
11 Jan 2012, 02:41
I was travelling on the VS046 on Sunday night from JFK. About a week before the aircraft type in MMB changed from a 747 to an A346

4 of us from work were all travelling in PE on this flight (all booked separately). We had all been reallocated seats on the A346 layout, which was still fine at OCLI. When dropping bags I asked if there were any bulkhead seats available. None - all seats are allocated with the exception of one centre seat.

All four of us were having a bite to eat & drink so joined the departure gate about 20 mins after boarding started. We could see the gate from where we were sitting so weren't delaying things as there were others left still boarding.

First of the group went through OK, my turn next - BEEP red light. Ah you've been given an upgrade sir - please go to the desk. Next one in the group BEEP same thing and last one BEEP same thing.

So 3 out of the four of us got an upgrade and one didn't. However he politely protested that we were travelling together and it seemed unfair. Staff at JFK were understanding, said unlikely there was any seats but would try. They made a call and said yes no problem and upgraded him too.

We were debating the criteria - I was the only one amongst us with FC Gold so was likely higher up the list. Another one has Silver. Of the remaining two they are both red - one has 6 tier points the other has none as the last of his just expired in December. The zero tier point was the one that didn't automatically get the upgrade, so we figuired it might be that. Likely?

We also wondered if not boarding in the first batch helped our chances here or would the upgrade plans be worked out earlier? Clearly after bag drop though as there was no mention then.

We did note that the PE seat that was due to be occupied by the person that didnt get the automatic upgrade was actually occupied during the flight so they must have still needed that extra PE seat. PE was full. UC had one spare seat

They allocated me 7K so not facing another seat - all of the others had seats closer to the bar facing another seat.

We were all very happy of course! The flight was great - hardly any turbulence and managed to get loads of comfortable sleep. Now to book another VS46 that changes from a 747 to an A346.... :)
#799589 by Neil
11 Jan 2012, 08:33
The number of TP's will have no impact on op-up, neither will when you board, as that will have been worked out before they started to board the flight.

The fact they didn't do it at check in would suggest that they had more people check in then they were probably expecting, so had to do some juggling around after check in had closed.

It probably worked in your favour the fact you were all sitting in separate seats and on separate bookings, it's easier to move one sole traveller (which it will have looked like on the system) rather than a couple/family/group who would want to be sat together in whatever cabin they were moved to.

Of course the Au should have been the first to have been moved if only 1 upgrade was necessary
#799615 by Martin
11 Jan 2012, 11:54
Good result Ccarmock. Nice to sse that the Au was rewarded with the upgrade. It would appear that the 38 PE seats in the 346 versus 72 PE seats in a 747 was a deciding factor.

I'm always hopeful of an opup but rarely surprised :)
#799624 by worc0670
11 Jan 2012, 13:35
Same happened to me on VS9 recently (booked PE). Upgraded to UC at the gate (I'm Au too). I think there was a change of planes on some of these flights sometime before Xmas because UC prices between JFK and LHR fell through the floor (Mine was only £1000 for UC out, PE return). UC on VS46 was only half full before Xmas. My first free upgrade! I had come to think that they didn't exist anymore so it made me feel v special!
#799626 by tontybear
11 Jan 2012, 14:06
Neil wrote:It probably worked in your favour the fact you were all sitting in separate seats and on separate bookings, it's easier to move one sole traveller (which it will have looked like on the system) rather than a couple/family/group who would want to be sat together in whatever cabin they were moved to.



I agree with Neil, the VS system would have seen 4 seperate PNRs and would have acted on that basis, the fact you and your colleages were physically travelling together won't have come into it though but your non beeping colleague was very lucky to have been upgraded. Maybe strength of numbers helped? :o) :o)
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