Two things I've wondered about the "Your account summary":
- What is the significance of the "Tier Points earned" vs "VS Tier Points earned"? In what situations are only tier points earned on VS-operated flights counted and tier points earned on partner flights ignored?
- Why does it show a line "Check in completed online." for every online check-in I do, with 0 mileage and 0 tier points? This just seems like clutter (especially for the "last 5 transactions" view).