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#813998 by preiffer
16 Jun 2012, 13:49
Juuuust wondering...

The last 5 flights I've had since April, the trolley of doom has (thankfully) been removed. Instead, the crew have (out of choice?) served the cheese course the old-fashioned way, on a plate, delivered to your seat.

Has anyone seen the trolley recently? Maybe I've just been lucky, but even on the VS23 last month, the afternoon tea farce was present - the cheese trolley was not...


Hopefully it's not a fluke, and the concept has been buried deeper in history than my poor little red pillows....?


Or maybe it's a crap viral attempt like the case of the "missing diary"? ;)
#813999 by Jacki
16 Jun 2012, 14:01
Did you check if it was in the amenity kit? :w
#814003 by slinky09
16 Jun 2012, 14:15
Sadly it was on the VS42 last week, although I do bypass it due to my European habit of cheese after main course (and ask a nice crew member for an advance plate).

I could see the point of it if it were proper cheese not just pre-chunked blandness.
#814007 by Hamster
16 Jun 2012, 15:12
was on VS005 on 10/06/12. really got in the way, and I was in the A zone... people did get a plate of cheese before it came round though if they didn't want to wait.
#814079 by Spill
17 Jun 2012, 14:00
richconw wrote:Got off flight this morning VS074 ... No dinner menus, no entertainment menu, only 2 cheeses on trolley, no chutney and no Port!


Was this in UC?
If so, that isn't good.
#814084 by JCBR
17 Jun 2012, 15:20
I have noticed recently that they seem to run out of things on the inbound flights. This is not my imagination - I have been paying attention. hey seem to load up in London and then if it runs out that's tough !
I believe they changed caterers recently and I wonder if that has something to do with it - maybe they have not worked out what they need on each flight yet ?
#814085 by preiffer
17 Jun 2012, 15:26
JCBR wrote:I have noticed recently that they seem to run out of things on the inbound flights. This is not my imagination - I have been paying attention. hey seem to load up in London and then if it runs out that's tough !
I believe they changed caterers recently and I wonder if that has something to do with it - maybe they have not worked out what they need on each flight yet ?

Definitely not your imagination. My VS20 the other week ran out of all but one red wine after the first drinks round, and by 2 hours into the flight had completely run dry. :(
#814087 by JCBR
17 Jun 2012, 15:44
But I have to say that this does maintain a consistant quality and style - not all airports are able to meet certain styles of food.
For example when I fly TG from HKG-BKK the first leg food is much better than the return.
When I get on VS I know what to expect which is why I am there.
VS bashing may be fun but they are still way better than many airlines.
#814090 by Hunty88
17 Jun 2012, 16:23
Catering for the inbound sector only happens on havana flights, on all other routes virgin are catered at destination. Alcohol always come from the uk and we dont pick up anymore but I believe that is to do with customs ( but I stand to be corrected). Things like menus, equipment etc all comes from the uk too.
#814092 by Jacki
17 Jun 2012, 16:58
But surely, if you can only guarantee the service in any class as advertised on certain routes this should be explained on booking and reflected in the price?
#814097 by at240
17 Jun 2012, 18:11
On a few of my recent flights they seem to have had the trolley set up in the galley, but they actually plated the cheese there and brought it individually to people.

I still rather like the trolley, but I also still think that it will not last very long.
#814102 by slinky09
17 Jun 2012, 19:11
Having flown on so many airlines, you know one of the things I actually liked about VS was that food was NOT served from a trolley, but by a human.

Long live individual service, long die the trolley!
#814107 by at240
17 Jun 2012, 20:12
slinky09 wrote:Having flown on so many airlines, you know one of the things I actually liked about VS was that food was NOT served from a trolley, but by a human.

Long live individual service, long die the trolley!


I am quite surprised by what you say, slinky -- the point of the trolley, or so I am led to believe, is to encourage interaction with the crew. This has certainly been my experience -- even if all the interaction has been to have a good laugh at the trolley!

But seriously -- trolley/human is a false dichotomy. After all, the cheese doesn't leap off the trolley onto your lap unaided, does it? :)
#814108 by richconw
17 Jun 2012, 20:47
Spill wrote:
richconw wrote:Got off flight this morning VS074 ... No dinner menus, no entertainment menu, only 2 cheeses on trolley, no chutney and no Port!


Was this in UC?
If so, that isn't good.



Yes it was UC :?
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