I flew on VS19 yesterday and paid for an exit row seat. I was travelling with a colleague (who is also Au) and we were sent up to the DTCI desks as there were a few people at the downstairs desks. We got good economy seats - exit row 75A & B upstairs in the bubble.
Shortly after take off, and just before the main drinks service one of the crew came to us and gave us a glass of champagne each in the new boob style glasses. We were very pleasantly surprise and grateful, but there was no real explanation. the chap next to us in 75C was a bit bemused (and miffed?).
I wondered if it was because we were chatting to this crew member whilst she was on the jump seat during take off.
A little later I was in the rear galley and I asked her why she gave them to us and she said it was because we were both Flying Club Golds.
Much later on in the flight the FSM was talking to the three of us in row 75. There had been problems with our IFE and she was apologetic and sorting things out. We talked about the champagne and she said that in the last couple of weeks a new directive has gone out instructing crew to do this for all Au card holders. I'm not sure how practical it will be, as there can be up to 30 Au on one flight, but expect to see some champage and some bemused fellow travellers.
I did make the point that crew giving these out should tell the recipients what it is for, as that will explain why. It will help those sitting around them understand why they are not given the same treatment.
I know the views on this board are mixed on this topic, but I welcome this move. Good job Virgin for treating your loyal customers in this way.
Cheers
Martin
Shortly after take off, and just before the main drinks service one of the crew came to us and gave us a glass of champagne each in the new boob style glasses. We were very pleasantly surprise and grateful, but there was no real explanation. the chap next to us in 75C was a bit bemused (and miffed?).
I wondered if it was because we were chatting to this crew member whilst she was on the jump seat during take off.
A little later I was in the rear galley and I asked her why she gave them to us and she said it was because we were both Flying Club Golds.
Much later on in the flight the FSM was talking to the three of us in row 75. There had been problems with our IFE and she was apologetic and sorting things out. We talked about the champagne and she said that in the last couple of weeks a new directive has gone out instructing crew to do this for all Au card holders. I'm not sure how practical it will be, as there can be up to 30 Au on one flight, but expect to see some champage and some bemused fellow travellers.
I did make the point that crew giving these out should tell the recipients what it is for, as that will explain why. It will help those sitting around them understand why they are not given the same treatment.
I know the views on this board are mixed on this topic, but I welcome this move. Good job Virgin for treating your loyal customers in this way.
Cheers
Martin
