I was due back today 16:40 fro LAS to LGW but I had to call Virgin this morning after checking the web site and seen delayed till 15:15 on the 08th Aug. the young lady in the priority something or other dept was unaware of the delay and had o all me back roughly an hour later to say that I was the first passenger to contact them and yes it's cancelled till tomorrow and he UC team will be contacting me to advise of changes.
2 hours went by before the texts were received followed by the emails and finally a phonecall "Horaah".
In fairness she said a reservation had been made for me at the Tropicanna if I needed it but when I asked about food/refreshments they didn't have a clear answer and I was told to "keep any receipts and I'm sure we will sort something out", fair enough I suppose because I put her one spot but I'm sure they have set guidelines on what passengers should get.
One question though, will my additional gambling losses incurred in this 24 hour delay be covered ?
