This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
After a fabulous weekend in Miami in the company of Nottingham Nick and his family it was time to wend our way back to Blighty and courtesy of our travelling companions, we were at the Airport Terminal in good time
Check In was still quiet so we were processed in no time at all and no problems with getting a proper boarding pass this time
As with Orlando and New York, being in Upper, your bags are entrusted to a Porter - I am never fathomed out why this is and what this achieves, but I am sure VS have thoroughly vetted these fellows beforehand 
After Check In you just turn around and take the escalator up to the TSA Security; there is a separate line for Upper Class (I did not notice anything for BA??) and in keeping with our Arrival experience, there must have been personality makeover in MIA as all the TSA peeps were pleasantness personified
A substantial trek got us to the landing where the escalators go down to the Departure Lounge is but you bear off to the right to go to the Club America Lounge As reported by others before there are two sides to this Lounge and we were directed to the right hand side which is assigned to "Business Class" passengers.
The place was virtually deserted (and remained so for the entire time) and Mrs Buns and I were able to find a spot with easy access to power up our Apple devices (as much as I was tempted this time round there were no new ones
) Once settled, I made my way to the self serve bar, where horror of horrors not only was there no Tanquerry for Mrs Buns, there was no Jack Daniels 
It would seem that the Lounge has substituted the premium name brands for second tier brands - I suppose the view must be once you have added a mixer who would know??A pleasant time was passed checking up on Facebook, BBC News and other windows on the World we have all become used to courtesy of the Interweb (and a good wifi connection!!) During this time sandwiches were brought out (no announcement) and the VS Ground Agent brought UK papers from the incoming flight for passengers if they were so inclined. When the boarding announcement was made, Mrs Buns and i retired to do our ablutions before making our way to the Gate
That would seem to have been a good call as we get to to the Departure Gate just as they had finished the Pre-Boarding The Gate Agent checking my Boarding Pass wished me "Have a pleasant flight Mr Buns" and we made our way onto the Jetway where upon boarding I was greeted by the FSM who welcomed me back by name before directing me to me seat
Back on Tinker Belle (the same aircraft we had come out on) the suite was in good repair with headsets and the new amenity kits already laid out - very quickly we were offered a welcome drink and we were to have an FSM working as Senior for the Cabin. I was already getting good vibes about this flight
Being a fairly light load (but not as far as Upper and PE were concerned) we were able to push back early and it was not too long before we were up in the air. The Cabin Crew immediately swung into action and it was obvious there had been a comprehensive briefing beforehand - not only were Mrs Buns and myself addressed by name by every crew member on every occasion, when I ordered a Jack Daniels the crew member was able to tell me that they had been used on the outbound (I ever find out who the blighter(s) was...... )
I should point out that this treatment was not the exclusive privilege of Mrs Buns and myself, other Golds were addressed by name and every passenger in the Cabin was looked after as much as they needed.
Both Mrs Buns again opted for the beef and once again we both found this to be tender and flavoursome - no need to ask, as much as there seemed to be some good wines we reverted to our usual ploy of continuing with our pre dinner drinks which were refilled without a problem As a slight aside, why is it that VS do not use Virgin Wines on board?? As a customer I have found these wines to be unsung gems on many occasion
Anyway after the meal service, my pre-ordered Duty Free was delivered and I went to the Bar and had a chat with the FSM, not only congratulating her on the excellent service but also discussing the pros and cons of the 330 and other aspects of the VS Service. Throughout she was professional and during this time there was a passenger from economy who was receiving some medial assistance from the crew and I was so impressed with how the FSM managed the situation, I resigned myself to despatching a Heroes Nomination to Crawley Towers on my return (which I have subsequently done
)After a spot of reading the SundayTime I had previously downloaded onto my I Pad (why is it that VS no longer carry the Times
) I fell asleep in the reclined position only to be woken a few hours later to the smell of breakfast 
As soon as I stirred, a CC was there to ask if I had changed my mind about not having breakfast - I just asked for orange juice and coffee before pulling myself together for landingThe ETA for landing slipped back as we approached a very busy Heathrow and were held in a stack just South of London (pity I didn't have a parachute to hand
) Landed ahead of schedule but once again we were held on the tarmac awaiting a Gate to become freeNow my only rant: Why is it that when a Gate has just come free,it still takes an age for a jetway to be attached to an incoming aircraft?? Far longer than it takes in the States - it simply does not make sense. As we arrived at the far end of Terminal 3 it was a massive trek to Immigration, which was not too bad, even tough for the first time in ages the Immigration Officer actually conversed with me!!
We were one of the first to get to the Baggage Carousel as I had figured it would be 6 whereupon we were accosted by fellow V Flyer "Tinkerbelle" who had also just arrived at Heathrow - what a small world
Through Customs we got to an absolutely packed Revivals where it was standing room only
as a result of 5 flights arriving at the same time We eventually got a table and settled down to a hearty breakfast before getting in the car and driving back home via, yet again, a trouble free M25In conclusion, one of the best return flights that I have encountered in a long time. Impressive crew which just smoothed over any deficiencies there may have been (and I am still out to get the blighter(s) who woofed down the Jack on the outbound
) so much so that I cannot wait for my next VS flightThanks for reading
buns
and I most certainly could tell.. unless of course I was hammered already 
