This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#825037 by slinky09
25 Sep 2012, 18:51
I am surprised about that - no UC to DEL on a LHR flight, load must be low but in my experience DEL gets full UC cabins ... or did I miss a reconfig, the aircraft database still shows her as PE and Y only.
#825039 by tontybear
25 Sep 2012, 18:54
slinky09 wrote:I am surprised about that - no UC to DEL on a LHR flight, load must be low but in my experience DEL gets full UC cabins ... or did I miss a reconfig, the aircraft database still shows her as PE and Y only.


?| ?| I thought (based on info from here) that the 2x2 cablin class A330's would remain as such and wouldn't be reconfigured.
#825040 by Neil
25 Sep 2012, 18:56
She is still only a 2 class config with no current plans for that to change. Maybe an issue with one of the LHR 333's meaning they had no option.
#825042 by jwhite9185
25 Sep 2012, 19:07
Didn't G-VKSS operate a one off flight to Accra earlier in the year too?
#825077 by King of the Skies
25 Sep 2012, 22:36
Looks like she went to LHR relatively late on (arriving just over two hours before the DEL flight) suggesting a problem with a LHR aircraft. Hopefully any UC passengers won't be too disappointed... But these things alas do happen.
#825100 by julmops
26 Sep 2012, 09:30
How would this work then ?
Would they move all UC passengers to PE and some PE passengers back to Eco ?
#825181 by julmops
26 Sep 2012, 20:17
And it looks like she will do the return journey one more time today ... Do we know what the issue is ? Looks like Miss Sunshine is having some problems ...
#825229 by tugpilot
27 Sep 2012, 10:35
Anyone know what VS actually do in these circumstances- Do they offer alternative carriers/dates to UC pax. I would want a substantial refund if I booked UC and ended up PE - the fare differnce is substantial.
#825244 by slinky09
27 Sep 2012, 11:49
tugpilot wrote:Anyone know what VS actually do in these circumstances- Do they offer alternative carriers/dates to UC pax. I would want a substantial refund if I booked UC and ended up PE - the fare differnce is substantial.


It would be an involuntary downgrade according to EU rules I should think plus whatever compensation VS will offer. Either that or offer a different date.
#825248 by clarkeysntfc
27 Sep 2012, 13:06
If you are involuntarily downgraded, you're entitled to a refund of 75% of the entire return fare paid.
#825281 by tontybear
27 Sep 2012, 20:39
tugpilot wrote:Anyone know what VS actually do in these circumstances- Do they offer alternative carriers/dates to UC pax. I would want a substantial refund if I booked UC and ended up PE - the fare differnce is substantial.


They don't have to offer an other carrier (and they don't) or a change in date - after all the flight is still running.

Article Ten of EU 261/2004 is clear on what an airline should do re downgrades - but what they do in practice may be different (and relying on people not knowing their rights).
#825332 by julmops
28 Sep 2012, 11:52
3 return flights in a row ... It must start to cost them a bit ... Does anyone know what's going on ?
#825389 by DocRo
29 Sep 2012, 01:03
Penny_L wrote:http://virginatlantic.custhelp.com/app/answers/detail/a_id/98/kw/downgrade


What if its a reward flight?
I would want more than my miles back.
Virgin Atlantic

Who is online

Users browsing this forum: Google [Bot] and 146 guests

Itinerary Calendar