Despite everything, FR do make a good point in this case.
I do not like Ryan Air at all, but they have a valid case in this instance. They had no control at all over the grounding due to the ash cloud. What if it had lasted for three months? Buying a cheap budget airline ticket without a holiday package is no different to buying a bus or rail ticket and for me if the EEC want people to be compensated for delay due to nature then travel insurance should be compulsory.
I can see 'The Lawyers' at all airlines reading the ruling very carefully.
Thanks
Darren
Darren
Darren Wheeler wrote:I can see 'The Lawyers' at all airlines reading the ruling very carefully.
And their friend 'reasonable' makes an appearance with all its various definitions
Huzzah for International Jet-setting !
I too have sympathy with Ryanair in this case - but there's no easy solution to sich events because ultimately someone will pay (i.e. us one way or another).
There's a plane at JFK, to fly you back from far away
all those dark and frantic transatlantic miles
all those dark and frantic transatlantic miles
What I disagree with is FR's continued insistance of "Why should we pay for someone to get home when they only paid £10 for a ticket.".
Because no one forced to charge £10 for a ticket Mr Ryanair. Your strategy should have taken into account disruptive travel events, and you can't blame passengers for your pricing.
Still a mess.
Because no one forced to charge £10 for a ticket Mr Ryanair. Your strategy should have taken into account disruptive travel events, and you can't blame passengers for your pricing.
Still a mess.
Sealink wrote:What I disagree with is FR's continued insistance of "Why should we pay for someone to get home when they only paid £10 for a ticket.".
Because no one forced to charge £10 for a ticket Mr Ryanair. Your strategy should have taken into account disruptive travel events, and you can't blame passengers for your pricing.
Still a mess.
And, it rarely is a £10 ticket once you've paid all the other associated charges. He'll find a way to recoup the money though, he always does.
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