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#845886 by scruickshank
14 May 2013, 18:14
Doesn't look like Little Red is having the best of days today. 2 AC gone tech on the same route. Transferred pax from the earlier flight rebooked onto the later one and its gone tech too. Feel for the staff. They are handling it really well though.
Being put on the next BA. :-///
Better still get those TP's and miles :-))
#845894 by horburyflyer
14 May 2013, 19:16
Oh dear that's not good....I was delayed at Manchester last Thursday evening for three hours when Rosie Lee went tech.....Servisair handled the delay badly, no drinks or refreshments which should be offered after two hours according to VS.....well they have credited a few thousand miles to my account for the delay and how it was handled.

That was my second Little Red tech delay since the launch, the first after "Queen of the Cobbles" went tech in LHR during April. So early on, reputation based on reliability is king but the downside of having a limited fleet I guess.

These things happen for sure but hope things get moving quickly especially in time for my next Little Red flight tomorrow!! :0

Jon
#845896 by horburyflyer
14 May 2013, 19:22
scruickshank wrote:Doesn't look like Little Red is having the best of days today. 2 AC gone tech on the same route. Transferred pax from the earlier flight rebooked onto the later one and its gone tech too. Feel for the staff. They are handling it really well though.
Being put on the next BA. :-///
Better still get those TP's and miles :-))


VS should honour the miles and TPs....they will need to be manually added so just give them a call to process.

Hope you are not home too late.

Jon
#845898 by tontybear
14 May 2013, 19:25
Sealink wrote:Hmm. I think EI take the hit for that don't they?


They might take the money hit but VS will take the reputational risk.

To be perfectly honest how many people know that these VS flights are actually operated by Aer Lingus ?
#846047 by scruickshank
17 May 2013, 10:23
So the return leg is not looking good either. I noticed the LHR-ABZ was cancelled again this morning, we have turned up at LHR only to find that at EDI on Tues when the outbound was cancelled we got rebooked for our return to Fri the 16th Aug!!!! And have just turned up to find the flight we should be on full (that's a first, prob all the relocated ABZ passengers) and are now on standby. This is not going well. Standby.... If u pardon the pun ;-)
#846086 by Amo
17 May 2013, 14:34
scruickshank wrote:And we are on!!! Well done VS, transferred and no charge. And met a fellow V-Flyer - Ammo as we boarded first. Those luggage tags bringing the community together ;-))))


Was nice to meet you too :D !
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