So, I've just had my first PE flight on BA, and in fact my first BA flight in last 8 years 2 weeks ago - I'm about to board the return leg. I'm in the shared BA/VS lounge at Miami - though went outbound via Atlanta. I am a heavy VS flyer (well 4-6 times a year), but work put me on BA on this trip due to VS/Delta working out at £2k more for PE. I do have access to BA as a Sapphire due to status from work (and only get lounge on VS when in UC).
In summary, VS have an issue in my opinion. WTP+ on 777.... well it has power at the seat, it has a comparable entertainment system, with IMHO more choice. Food is way way way better than VS - I havn't ever had a Filet Minon (or however you spell it) on VS - yet the one on BA was easily the best plane food I'd had (including UC).
The areas where VS win are the whole experience - checking in is nicer, (PE at least) - where WTP is economy at T5. VS lounge is WAY better than BA's galleries- not even comparable. Even No1 at heathrow T3 is better than BA's lounge, it's just way too busy.
But the service on the plane, well BA on first flight were not that friendly and everything was trouble for them. Virgin on a bag day not only outshine the service I had on BA - but just are nicer.
Things BA win on are the less on board announcements stopping the movies, giving BA a way better gate to gate service. VS need to go on a BA flight and do similar - it doesn't change the personality of the airline, but frequent announcements on VS flights can really get annoying. As an example when in turbulance, BA just visit everyone and ask without interrupting entertainment.
The issue with VS/DL charging 2k more for a service than BA though - that is a major one, I won't be on VS much more for US flights if that continues, and I'm going back only next month (TN as usual).
Will do some trip reports on this flight and update this thread once I land tmrw - giving experience on an older 747 out of Miami, so I can at least see if the BA product is consistent.
One flight won't change my allegance, but the pricing work is getting on US trips will - I'll be stuck with VS for mumbai only, and that won't get me gold, where I'd quite easily make it in next year with VS if I get my US trips on VS metal also.
In summary, VS have an issue in my opinion. WTP+ on 777.... well it has power at the seat, it has a comparable entertainment system, with IMHO more choice. Food is way way way better than VS - I havn't ever had a Filet Minon (or however you spell it) on VS - yet the one on BA was easily the best plane food I'd had (including UC).
The areas where VS win are the whole experience - checking in is nicer, (PE at least) - where WTP is economy at T5. VS lounge is WAY better than BA's galleries- not even comparable. Even No1 at heathrow T3 is better than BA's lounge, it's just way too busy.
But the service on the plane, well BA on first flight were not that friendly and everything was trouble for them. Virgin on a bag day not only outshine the service I had on BA - but just are nicer.
Things BA win on are the less on board announcements stopping the movies, giving BA a way better gate to gate service. VS need to go on a BA flight and do similar - it doesn't change the personality of the airline, but frequent announcements on VS flights can really get annoying. As an example when in turbulance, BA just visit everyone and ask without interrupting entertainment.
The issue with VS/DL charging 2k more for a service than BA though - that is a major one, I won't be on VS much more for US flights if that continues, and I'm going back only next month (TN as usual).
Will do some trip reports on this flight and update this thread once I land tmrw - giving experience on an older 747 out of Miami, so I can at least see if the BA product is consistent.
One flight won't change my allegance, but the pricing work is getting on US trips will - I'll be stuck with VS for mumbai only, and that won't get me gold, where I'd quite easily make it in next year with VS if I get my US trips on VS metal also.