Getting frustrated !

Blacky

I fear you may be caught in the trap I outlined. If part of your booking is on a very restricted K fare, you may be being forced to reprice your itinerary to include paying up to a PE return fare that allows you the flexibility you need. (e.g. if your K was a very restricted sale fare with a 21 day restriction period, you will now be inside that period and changes will cause a nasty repricing, even though you are not actually changing the inbound.)

I am not convinced this is the explanation and they do make mistakes, so may be worth trying again tomorrow. But yes -- I have come across this myself and yes they can override at the airport but whether they will is another question.

The thing I don't understand is that I don't think you are actually changing your flight, so I am not sure why just trying to pay a fare difference on the outbound would trigger this. ?|

Good luck.

Well, I could have been far more productive the last couple of months! Just called Virgin and I'm on an H ticket, no other fare classes available in PE so can't upgrade with miles. Can only pay for the offer at the airport on Friday if available. All those dummy bookings for nothing!

If it's any consolation the last time I was on an H fare ( from JFK ) I upgraded myself and two daughters for $245 and 30,000 miles in total so maybe all is not lost for you

Blacky

I fear you may be caught in the trap I outlined. If part of your booking is on a very restricted K fare, you may be being forced to reprice your itinerary to include paying up to a PE return fare that allows you the flexibility you need. (e.g. if your K was a very restricted sale fare with a 21 day restriction period, you will now be inside that period and changes will cause a nasty repricing, even though you are not actually changing the inbound.)

I am not convinced this is the explanation and they do make mistakes, so may be worth trying again tomorrow. But yes -- I have come across this myself and yes they can override at the airport but whether they will is another question.

The thing I don't understand is that I don't think you are actually changing your flight, so I am not sure why just trying to pay a fare difference on the outbound would trigger this. ?|

Good luck.

Thanks, I think you may well be spot on and your right I'm not trying to change the flight
Although as joey has pointed out I could buy a whole new M fare return cheaper ,I will of course try at the airport but am kicking myself I didn't change my bro in law to an M when I done mine weeks ago .
!

Well, I could have been far more productive the last couple of months! Just called Virgin and I'm on an H ticket, no other fare classes available in PE so can't upgrade with miles. Can only pay for the offer at the airport on Friday if available. All those dummy bookings for nothing!

If it's any consolation the last time I was on an H fare ( from JFK ) I upgraded myself and two daughters for $245 and 30,000 miles in total so maybe all is not lost for you

Was this on day of travel? Glimmer of hope restored. This process has been an education. Got up to speed just a wee bit too late! Let's keep our fingers crossed for each other!

Well, I could have been far more productive the last couple of months! Just called Virgin and I'm on an H ticket, no other fare classes available in PE so can't upgrade with miles. Can only pay for the offer at the airport on Friday if available. All those dummy bookings for nothing!

If it's any consolation the last time I was on an H fare ( from JFK ) I upgraded myself and two daughters for $245 and 30,000 miles in total so maybe all is not lost for you

Was this on day of travel? Glimmer of hope restored. This process has been an education. Got up to speed just a wee bit too late! Let's keep our fingers crossed for each other!

Yes, about 5.30 am and all done by possibly the most helpful and cheeriest VS employee i think I've ever had the pleasure of meeting y)

Blacky, got our upgrades this morning for our outbound flight tomorrow!! Thanks again for your glimmer of hope. It kept me checking the dummy bookings! Yours has to come through now!

Top result , well done and top marks for persistence , all there is left to do is now enjoy yourselves tomorrow , where are you off to ?

We're expats so going back to the uk for a trip. Lax to edinburgh, 2 nights there, four nights in Glasgow, two nights in London then back to lax.

We're expats so going back to the uk for a trip. Lax to edinburgh, 2 nights there, four nights in Glasgow, two nights in London then back to lax.

Fantastic ,hopefully you will be coming to some reasonable weather , been nice today in Hertfordshire anyway .
Safe journey and enjoy UC to the limit y)

Brilliant news mandeeuk. Enjoy your flight and your visit here. Been sunny and reasonably warm in Yorkshire today.