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#869032 by taffytorchy
25 Mar 2014, 12:44
Since T-60 I have had 6a & 6k requested on my flight tomorrow. Checked my booking every day since & it's been fine. Just checked in & they have moved us to 10k & 11k, no change of aircraft! v(

UC call centre staff say nothing can be done until tomorrow & can't explain why this has happened. I'll be lucky if I can get Mrs T on the plane as she is a nervous flyer & only likes 6a.

Does anyone know if this can be amended (& how) today?
#869038 by Neil
25 Mar 2014, 14:20
There is no way this can be amended today I am afraid. The airport team now have control over the seating so it will only be when you get to the airport tomorrow and it will need to agreement of those pax who will have now been allocated row 6.
#869045 by gumshoe
25 Mar 2014, 15:22
That's very bad luck but sadly it does happen. At the end of the day seat requests are just that and are never guaranteed on any airline - even when paid for.

It could be there's a baby travelling and that's the most appropriate position. It could be a family or a group who've requested to sit together, involving some reshuffling. It could even be someone the airline deems a VIP who wants that seat - or it could just be one of those strange "operational reasons" that allow airlines to do whatever they want without explanation.

Whatever the reason it's very annoying but there's little you can do until you check in. When you do, explain Mrs T's situation, remain calm, understanding and pleasant (which I'm sure you will although not everyone does!) and even turn on a bit of charm - it may get you somewhere but don't expect miracles.
#869047 by hiljil
25 Mar 2014, 15:34
Good luck with getting the seats that you had chosen back at check in .
I speak from the heart !
#869101 by joeyc
25 Mar 2014, 21:43
Thats disappointing taffytorchy, as the others have said it is going to be for some random operational reason but don't be afraid to give it a pop at the airport.

I hope you and Mrs T get the seats you requested.
#869135 by joeyc
26 Mar 2014, 10:39
taffytorchy wrote:Yay, got 6a & 6k, they were changed due to a broken table at 6a.

Now enjoying the Gatwick Clubhouse breakfast & Lanson!


Top result taffy ^) Guessing the table has been fixed now?

Enjoy the LGW CH to the max and have a great flight. Don't forget to raise a toast to fallen V-Flyers currently slaving away in order to afford that next CH experience 8D
#869137 by hiljil
26 Mar 2014, 11:03
Great news. Really pleased for you. Enjoy the CH, flight and trip.
Thank you for sharing the good news !
#869175 by Blacky1
26 Mar 2014, 20:19
joeyc wrote:
taffytorchy wrote:Yay, got 6a & 6k, they were changed due to a broken table at 6a.

Now enjoying the Gatwick Clubhouse breakfast & Lanson!


Top result taffy ^) Guessing the table has been fixed now?

Enjoy the LGW CH to the max and have a great flight. Don't forget to raise a toast to fallen V-Flyers currently slaving away in order to afford that next CH experience 8D


You surely can't be including yourself in that joey :P
#869185 by joeyc
27 Mar 2014, 01:48
Blacky1 wrote:
joeyc wrote:
taffytorchy wrote:Yay, got 6a & 6k, they were changed due to a broken table at 6a.

Now enjoying the Gatwick Clubhouse breakfast & Lanson!


Top result taffy ^) Guessing the table has been fixed now?

Enjoy the LGW CH to the max and have a great flight. Don't forget to raise a toast to fallen V-Flyers currently slaving away in order to afford that next CH experience 8D


You surely can't be including yourself in that joey :P


Nope, nor yourself either Blacky .... another glass of Malbec good sir? :P
#869200 by pjh
27 Mar 2014, 09:27
taffytorchy wrote:Yay, got 6a & 6k, they were changed due to a broken table at 6a.

Now enjoying the Gatwick Clubhouse breakfast & Lanson!



Did you have to jump through any hoops to get them to reassign you to those seats or was it just a question of enquiring why and, when given the answer, just saying a broken table wasn't an issue for you?
#869213 by taffytorchy
27 Mar 2014, 16:29
We told them that a broken table wasn't an issue for us as we would dine together. They had to check with operations that they were happy & move someone who was allocated 6k, so all ok I'm the end. Let's hope for no problems on the way home 12a & k on LHR 747
#869225 by pjh
27 Mar 2014, 19:22
taffytorchy wrote:We told them that a broken table wasn't an issue for us as we would dine together. They had to check with operations that they were happy & move someone who was allocated 6k, so all ok I'm the end. Let's hope for no problems on the way home 12a & k on LHR 747


Result for you and fair play to VS for not just taking the "computer says no" line.

Though presumably on a site somewhere in a far distant galaxy there is someone complaining about being moved from 6K :w :D
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