I tend not to do trip reports, but things of interest here to do with UC and Cancun.
1) IFE in UC, refurbed. I know the touchscreen is new, but its screen is smaller now, right? It did used to be larger, didn't it? Are they all the same size now, in Y, PE and UC? Is the touch screen resistive rather than capacative. That might not be a good idea, I've found resistive screens break after a while.
2) Broken IFE. Both on the way over and the way back, my IFE was broken, different seats (well, same number, different sides). The screen wouldn't pull out in way out, and the whole system was broken in many ways on way back. After two reboots, it was stuck at first, then the menu system worked (handset had funny characters in both cases) but the films just didn't play. Someone else was complaining on the way back too, so theirs was broken. 40 quid of vouchers on way out, 4000 points on the way back. It strikes me as a bit soon for this to be getting into quite such a state, less than 2 years since refurbs started...
3) Cancun flight late both ways, 30 minutes on way out, 2 hours on the way back. Also they denied us the lounge on the 2 hour delay because the crappy little PP lounge had a three hour limit, had to wait an hour to get in (we always get to airport three hours before a flight). Nice, delayed and denied.... Still only a PP lounge and no other planes were delayed in Cancun.
4) Cancun immigration. We had a plane in front of us, but barely fifty people, and we were front of the plane out. But it stalled. Completely. Never seen this in an airport before. They just didn't process anyone for an hour. Then they started processing it. It was if they were getting all the bags off the plane, doing whatever to them, and holding us back as they did (couldn't see though). My brother in law said he'd not fly long haul again, because stood 2 hours at immigration in Cancun, I thought it was cos it was behind some planes and back of economy. I'd give serious consideration to the destination if that was regular. Anyone gone to Cancun and seen this?
Still, service was wonderful on way out and way back. Clubhouse still damned good. The retail vouchers didn't get spent cos there's bugger all to buy. Tequila was half the price in Mexico's walmart than at duty free at the airport...
1) IFE in UC, refurbed. I know the touchscreen is new, but its screen is smaller now, right? It did used to be larger, didn't it? Are they all the same size now, in Y, PE and UC? Is the touch screen resistive rather than capacative. That might not be a good idea, I've found resistive screens break after a while.
2) Broken IFE. Both on the way over and the way back, my IFE was broken, different seats (well, same number, different sides). The screen wouldn't pull out in way out, and the whole system was broken in many ways on way back. After two reboots, it was stuck at first, then the menu system worked (handset had funny characters in both cases) but the films just didn't play. Someone else was complaining on the way back too, so theirs was broken. 40 quid of vouchers on way out, 4000 points on the way back. It strikes me as a bit soon for this to be getting into quite such a state, less than 2 years since refurbs started...
3) Cancun flight late both ways, 30 minutes on way out, 2 hours on the way back. Also they denied us the lounge on the 2 hour delay because the crappy little PP lounge had a three hour limit, had to wait an hour to get in (we always get to airport three hours before a flight). Nice, delayed and denied.... Still only a PP lounge and no other planes were delayed in Cancun.
4) Cancun immigration. We had a plane in front of us, but barely fifty people, and we were front of the plane out. But it stalled. Completely. Never seen this in an airport before. They just didn't process anyone for an hour. Then they started processing it. It was if they were getting all the bags off the plane, doing whatever to them, and holding us back as they did (couldn't see though). My brother in law said he'd not fly long haul again, because stood 2 hours at immigration in Cancun, I thought it was cos it was behind some planes and back of economy. I'd give serious consideration to the destination if that was regular. Anyone gone to Cancun and seen this?
Still, service was wonderful on way out and way back. Clubhouse still damned good. The retail vouchers didn't get spent cos there's bugger all to buy. Tequila was half the price in Mexico's walmart than at duty free at the airport...
