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#875222 by twirlygal
11 Jun 2014, 09:00
I have read on another forum that the 25th June date for being able to request seats for 60 day plus flights and new bookings may have slipped again, and that the 60 day rule will remain in force for the foreseeable.

Do any of you experts know what the current situation is please?
#875233 by marshy11
11 Jun 2014, 10:08
All the info including a calculator for your exact date is here:

https://www.virgin-atlantic.com/gb/en/m ... nment.html
#875275 by gfonk
11 Jun 2014, 16:52
marshy11 wrote:All the info including a calculator for your exact date is here:

https://www.virgin-atlantic.com/gb/en/m ... nment.html


according to that i should be able to assign our seats on 25th june for free yay
#875288 by twirlygal
11 Jun 2014, 18:04
I hope it remains 25th June but rumours abound that it may be changed yet again.

Also I am not convinced that Virgin's IT system will be equal to the strain on the day. It will be a giant stress test. :0
#875293 by pjh
11 Jun 2014, 18:36
twirlygal wrote:I hope it remains 25th June but rumours abound that it may be changed yet again.

Also I am not convinced that Virgin's IT system will be equal to the strain on the day. It will be a giant stress test. :0


I'm still not convinced that outside of members of this site there is a huge pent up demand for seat allocation. 6.5 days after the booking window appeared for my flight in the summer there are still only the same 4 seats assigned in UC. I have a private bet with myself that this will still be the case when the seat map becomes available for my return flight in 4.5 days....
#875294 by Silver Fox
11 Jun 2014, 18:42
Certainly the last time we had this with the refit I was there at the earliest possible time, but checking back later to make sure nothing untoward had happened, it was still very empty in the cabin.
#875331 by chumba
12 Jun 2014, 06:04
I spoke with FC last night to change some reward flights for November, and asked the agent if the 25th was still the date or would it slip again.

The agents comments were that the whole seat assignment thing has been seen as an absolute disaster, and whilst it is scheduled still for the 25th no one there would be surprised if it slipped again. the agent also said that they are expecting absolute chaos when it does go live and advised me not to ring them that day unless it was an emergency, and not to expect the online booking system to stand up to the requests.

Nice to have confidence in your own systems :D
#875367 by pjh
12 Jun 2014, 09:47
chumba wrote:
The agents comments were that the whole seat assignment thing has been seen as an absolute disaster, and whilst it is scheduled still for the 25th no one there would be surprised if it slipped again. the agent also said that they are expecting absolute chaos when it does go live and advised me not to ring them that day unless it was an emergency, and not to expect the online booking system to stand up to the requests.

Nice to have confidence in your own systems :D


I guess they are completely fed up with the whole thing, having received many a tongue lashing from their customers.
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