Why Airlines Want To Make You Suffer

http://www.newyorker.com/business/currency/airlines-want-you-to-suffer

Interesting New Yorker article

Ver interesting.

[preiffer]

Reading the article, only one thing comes to mind : Who DIDN'T know this?!

It just goes to show me that we all know this is going on.
The only way to make them change is for pax not to fly which the airlines know is not going to happen.

So unless there is an uproar from paying pax (think poll tax etc) then these businesses (lets not forgot this is what they are) will continue to find way to make profit.

Interesting New Yorker article

and true, but the other side of the coin are passengers who flock to the lowest cost provider, irrespective of service and fees. Are the airlines just responding to what attracts the most customers?

Interesting New Yorker article

and true, but the other side of the coin are passengers who flock to the lowest cost provider, irrespective of service and fees. Are the airlines just responding to what attracts the most customers?

Of course they are. If no one wanted this level of service it wouldn't exist. Simple as that.

If upper class tickets were available for £200 we'd buy them, simple truth is they aren't viable at that price, much as we'd love them to be.

American tried a few years ago to offer a differentiated economy seat and actually took out a row or two. To no avail. Pax flocked to the cheapest / the airline their company had a corporate account with.