Website gremlins?

So, I just popped on Virgin to look if there were any last minute mileage tickets on the off chance for my birthday - however, both the "spend your miles" and "miles plus money fares" are greyed out with the following messaging (when hovering over) "Sorry, flying club miles cannot be used for this route" and "Sorry, miles plus money cannot be used for this route) - checked on two different browsers and for both SFO-LHR and LAX-LHR - anyone seen similar?

This is happening on my wifes computer when using firefox but working on mine so looks like an intermittent bug, glad someone else is getting this. Was starting to worry that VS were about to drop another route!!

Same for me. Frustrating when you are checking regularly for a certain day!!

I just came on to post the exact same thing. Been checking one way mileage reward flights lax-Lhr for months now but then tonight I'm getting the exact same as you

i had the same, but then i logged into FC and the search was working ok

i thought that happened for delta routes?

odd - its doing it for me in chrome, but if i use safari it works ok

Not working for me at all, in any browser, on any route.

Just cleared my cookies and tried again and it worked fine so you could try doing that.

Cleared cookies in chrome and all options available again. Clear cookies in explorer and it makes no difference, only money flights available. Oh well, wish I understood technology properly

[honey lamb]

Oh well, wish I understood technology properly

I think a lot of people would wish that Virgin did too

There's me looking for Cancun flights with points and they are greyed out too

Had this problem as well. It's seems to be the new pages that it effects, if you can get onto the old style pages ( press the more options button) it lets you spend your hard earned miles

David

There is an error note on the VS website in the news section:

Using our website with Internet Explorer
We are aware of some technical issues affecting users of Internet Explorer 8 and previous versions when using our website. We're working hard to resolve these, but in the meantime we recommend using a different browser such as Mozilla Firefox (opens in a new window) or Google Chrome (opens in a new window).

Could these be the technical issues they refer to?

cleared all cookies & all fixed

It's happening with Safari for iPad too.

It's happening with Safari for iPad too.

It was ... seems ok for me now though.

I had the same issue in Chrome on my phone, but the mobile app is working.

I've just tried again now on the iPad and all seems good again. Hopefully sorted now

I have tried different browsers and tried the app and still can't search for award availability.

Thought I'd just bump this rather than making a new thread...

I'm trying to have a look at my seat maps for my return to MIA later this month (UC out, PE back), I was able to this and change seats just fine before...Now for the last week or so I only get this message, "The seat map is unavailable to view online, please call the contact centre."

Anybody know the reason for this, will it stay like until check-in now?

Cheers

I had this because my flight had been cancelled and they had to delete my old seat reservations because it was confusing the system. I had to ring up and ask them to fix it.