Greetings from the Concorde Room....

[honey lamb]

.... where the service has been dire! Either that or the Cloak of Invisiblity has made its way to T5 once more even though I am sitting in front of the bar. v(

Totally bored and fed up. :#

Oh dear lady!

Do they not know who you are?

Shocking (but then again it seems to be pretty standard from the comments on flyer talk about the CCR)

Sorry and surprised to hear that.

You would think BA would notice one of their own - Honey BA lamb !!!

Hope things soon improve and you are suitably impressed .

not good!
after experiencing the galleries lounge i think its better to reduce time at airport to a minimum.
hope service improves though.

Not good! They had improved a lot recently, though one of the staff was awful when we visited earlier in the month.

If you get a text from BA asking for your feedback on visiting a lounge, do reply, the monitor responses live and will oftenl come seek you out if you are not happy.

Sorry to hear that HL -we had a smashing time there back in January. Hope things improve and you have a lovely flight .

DL

not good!
after experiencing the galleries lounge i think its better to reduce time at airport to a minimum.
hope service improves though.

Sorry to hear you're having a dismal time. Hope the flight is a big improvement.

Hope things got better HL ,safe travels

Such a shame, hope you had a better flight. Safe travels.

Yes, from my limited time in the BA lounges so far (Galleries, for about 6 hours between a Chicago and Dublin flight), the habit of turning up early for the lounge needs broken on my next BA flights...

It saddens me. Part of the holiday was getting to the lounge a few hours early, eating and chilling...

Sadly nothing unusual about that at all n(

In my experience the service in the CCR is "Fawlty Towers'esque" at best !

The thing is you have all been spoilt rotten by visiting the LHR Virgin CH, which is one of the best lounges in the world It surpasses all business lounges I have ever visited and is better than most First lounges I expect.

When I found out my first BA First flight later this year was to be from LHR Terminal 3 rather than Terminal 5, and I would not get to visit the CCR, I was a bit disappointed but many have reassured me I was not missing much and some prefer the T3 Galleries First to the CCR. You can visit the First Lounge in T5 also if the CCR does not suit.

Anyway HL I am sure you are now in SA and having a great time. Just watch it if you are renting a car after the Californian saga ):

I expect BA were keep you at arms length to avoid any chance of being implicated in the next HL disaster story! :0 Have a great time incident free trip. y)