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#906437 by Pete
01 Jul 2015, 11:12
Hi All,

So it seems there was a bug in the new Luggage Tag Store as part of the site redesign. The store would let you personalise your tags and add them to your basket, even taking you to PayPal to confirm your order; but then after hitting the 'pay now' button you were returned to V-Flyer and the transaction wasn't completed.

No funds were taken from your PayPal account, but then no order happened either. Apologies for that, and thanks to the site members who helped identify the problem. It's now been fixed and the new luggage tag store is working as expected.

If you attempted to place an order in the last week, my bad for the bug. :blush: By way of making it up, we're doing free shipping on all orders placed from now until the weekend (by Saturday 4th July).

Pete
#906461 by Amo
01 Jul 2015, 19:30
Thanks Pete for the information. I thought I made a booboo somewhere in the order process.....but wasn't entirely sure!
#906489 by ScoobySu
02 Jul 2015, 15:33
Thanks Pete - just ordered two pairs!

Thanks for all your work on the site too - really liking it so far!

ScoobySu
Virgin Atlantic

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