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#928405 by locutus
07 Nov 2016, 18:04
Not really a trip report, so posted this here. Last week was my first VS flight since 2010. When BA launched LCY-JFK I shuffled over to the dark side, but with a few Virgin miles to use up, I booked a flight to LAX on the 787

Clubhouse hasn't changed much. Staff quite attentive this time, I seem to remember being ignored quite a bit when sitting behind the bar before. I did enjoy a few "Chase the sun" cocktails which helped pass the time.

Boarding was fairly efficient. A few people clearly wanted to be the first onboard, possibly due to the amount of luggage they had.

Onboard I was in 6A. I really want to like the seat but I don't. I do find it uncomfortable and doesn't feel private when sitting up as your head sticks over the top. No cushion, and the pillow is too plump to use when seated as a headrest. I did miss the Z position you get in CW! The airbag is also annoying, not sure I see the point. Is there any real benefit to it? I see they've removed those little lights which always got in the way above the ledge though.

The safely announcement. Well, clearly trying too hard here to fit in with the Virgin brand. So much waffle and hard to pick up the important bits. Seemed to go on for far too long. Also, the screens weren't opened for anyone, so I was the only one around me who seemed to be paying attention. Maybe I'm far too used to BA where they always make sure your screen is out but they should make an effort to try and get people to watch.

The crew were great throughout the flight. Very visible. I seem to remember problems before where crew would vanish and you wouldn't see any for hours.

The bar - well, again style over substance. The seats are at a different angle to the bar, so you sit one way but find your body twisting to sit flat against the bar. Nice to have somewhere to go other than your seat, but not the same as the 747 bar.

It was too hot onboard. I asked what the temp was, and told 24C, which they said was too high, so they turned it down. No idea why crew turn it up so high in the first place. I know I'm often too hot, which is why I ask what it's set at, in case it's just me!

On landing at LAX there didn't seem to be any priority baggage, quite a few bags had come out before mine, though at least with global entry I didn't have to queue to get out.

So overall it's a nice plane, still looks mostly new, but not a fan of the suites, maybe I'd change my opinion if it was a night flight.

The next day I took a Delta flight to YVR. Lovely welcome at check in, thanking me for being a FC member and for flying Delta. My bag also came out first, so well done Delta!
#928417 by mitchja
07 Nov 2016, 21:34
The airbag is required because you are not facing forwards and the usual brace position will not work. You would end up impacting into the suite wall if you came to a sudden stop for any reason.

I agree that the current VS safety video is mind-numbing. It has to be the most boring and uninspiring airline safety video out there! The last one was way better!!
#928418 by jfenney
07 Nov 2016, 21:42
Thanks for the information ,as yet haven't had the chance for a trip on the 787 as always flying to the Carribean but some good views overall of the service :-D
#928428 by TimCrawley
08 Nov 2016, 01:25
Must admit I'm not a fan of that safety video either - I find myself having to read the subtitles for parts of it as I just can't make out what they are blabbing on about (which is hardly the idea of a safety video, surely it's meant to get important information across clearly to passengers) but I guess there will be a new one in a year or so .... I'll probably now be hypercritical of the BA safety video in my TR for LGW-ANU at the end of the month if it's not clear enough!
#928438 by Smid
08 Nov 2016, 12:27
I will be on a QR 787 in December, though not during the night. I will see what the temperature is like there...

It sounds like the default is quite high, and anyone short of lizard will need to ask for it to be turned down, multiple times until its done...
#928444 by Smid
08 Nov 2016, 14:18
Same here, I can't sleep when it's hot.

And it was very very hot. Like drinking stuff with ice in it, and sweating. I wasn't even trying to sleep, I was watching a movie and felt like in a blast furnace.

Too cold and I can put a blanket on. Or a jumper. Or a coat. Too hot, and without those little overhead airblowers which don't appear to be on the 787 (at least in Club), you're left to sweat.
#928453 by locutus
08 Nov 2016, 16:46
I haven't had any issues with temperature on the 787s when it's been set correctly, they aren't like the 747s which seem impossible to regulate.

So now I do ask what it's set to, and keep asking if it's too hot. I used to just sit and mutter to myself, but now I do speak up if I have an issue.
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