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#940312 by sjcraythorne
22 Dec 2017, 07:54
Hi,

I've just checked the Virgin app, and it looks like there is a transaction of -372 miles for a Shops Away Purchase Cancellation.

I've checked back through my purchases over the last year, and none equal 372. Any ideas? HAs this happened to anyone else? It's not a significant amount, but a bit annoyed as a few years ago, I had a purchase for many thousand that remarkably (!) didn't track, when the rest all do...

Grrrr.

Thanks, Steven
#940316 by HokeyPokey
22 Dec 2017, 17:42
So annoying that these adjustments get made retrospectively for transactions that can in some cases be years ago...

So far I have managed to reconcile similar happenings on my shopsaway account.

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