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#949188 by David
11 Mar 2019, 12:38
buns wrote:Not in my experience.

We have upgraded at the airport (at the ticketing desk as opposed to check in)

buns


Thanks Buns, I was beginning to guess that given the views and lack of comments . ( I should just be content with premium :-D )

David
#949192 by CommanderB
11 Mar 2019, 18:30
I've never known this to happen on VS.

Reason being, is because their Op-Up procedure (from what i've seen in practice) is to allow everyone to check in and only then start shuffling people around if needs be. They will only do a move if it's absolutely necessary and they want to wait for all the variables to settle before doing so.

Here's a related example:

I was on an LAX flight a few of days ago, and I knew they were still selling seats for premium. It was at W5 S4. Seat map in Premium showed all seats assigned, excluding those blocked apart from one middle seat.

I took the opportunity to ask for an upgrade at check in, there had been none in the days and weeks running up to the flight. There was one seat left that they were willing to either take cash or miles for. I opted for miles. I was SEQ 190 out of 210, so very late to check in. At this point, even before I had asked about the upgrade, VS probably knew full well someone was going to have to move out of Premium and into that remaining Upper seat, anybody else would have to be shuffled out of Premium onto another flight, or into Economy.

Fast forward to the flight, low and behold, every seat in Premium is taken - including the one that was originally assigned to me.

Conclusion:

VS will wait to the absolute last minute and do gate upgrades to give them every opportunity to work out the no shows, sell cash or mileage upgrades at either check in or the Clubhouse and only when all options are exhausted, they will pick who moves. This is usually decided by the time the gate opens as whenever an Op-Up happens, the gate agents almost always have your new boarding pass ready to go for when you get the magic beep.

Most of this information is gleaned from gaming the upgrade system on many dozens of VS flights and simply observing as closely as possible, how that process works from the outside.

EDIT: thought the OP was asking about Op-Ups at online checkin, not paid upgrades. My bad.
Last edited by CommanderB on 11 Mar 2019, 19:18, edited 1 time in total.
#949193 by David
11 Mar 2019, 18:59
So, TripIt pinged slightly before check in was open causing a mild panic when the “not available” message came up, but after a few mins wait, the app sprung to life.

The caveats first - this was a Golden ticket, so £1 plus taxes of £253 give or take. I had been checking the bid for an upgrade page daily (well twice daily if the truth be known) and it hadn’t changed for the opening bid of around £800, the lowest £540 and didn’t even look at the highest.

The non bid upgrade price was around £2500 one way - nope

Expert flyer told me that premium was pretty empty ie less than 10 seats and upper also had around 10 seats booked. Everything was still showing 9’s.

I had previously enquired about a miles upgrade as G’s were showing on the 005 but baulked at the cost of 40,000 miles, which I didn’t think was correct and £950 in cash.

I had to keep reminding myself that I’d paid a pound (and taxes), was in premium with nobody beside me, in front of me or behind me and that I should be grateful for the opportunity to go back to Florida for the second time in 6 weeks.

So, suspense built, back to the app

Clicked on the flight and was greeted by a “would you like to change your seat for £689” screen

Yup, I sure would. Thanks very much.

Seats changed, boarding pass downloaded and am now sitting in the BA lounge in Edinburgh waiting to go down to Heathrow and a night in the Sofitel.

Happy days.

Thanks

David
#949194 by hiljil
11 Mar 2019, 19:48
Excellent news!

Very pleased for you. Enjoy ! :-D
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