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#951137 by Spill
27 Jun 2019, 15:35
Hi,

I believe that you can now pre-order your meal from the UC menu and that you normally get an email to allow this three days before the flight.

We fly at 12:30 on Sunday (3 days away) and haven't seen an email.

Am I right in my thinking above?

Can this be done without the email?

Thanks
#951142 by tontybear
27 Jun 2019, 16:58
It maybe that the emails don't always get sent out exactly when the 72 hour period opens (note that's not the same as 3 days) so perhaps it's still on the way to you or is in your spam folder?
#951143 by gumshoe
27 Jun 2019, 17:13
As I said above, pre-ordering is not available ex-BFS according to the list on the VS website.

So unfortunately there is not likely to be an email if the service doesn’t exist on the OP’s flight.
#951145 by Shaz72
27 Jun 2019, 20:00
Quick question - We are on the 181 man - lax in premium in just under 2 weeks, does anyone if this is available for premium economy?
#951149 by matt.hibb
27 Jun 2019, 22:37
Shaz72 wrote:Quick question - We are on the 181 man - lax in premium in just under 2 weeks, does anyone if this is available for premium economy?


No, only on select routes in UC
#951158 by mitchja
28 Jun 2019, 12:52
I’m sure I read somewhere that once it’s fully rolled out for Upper Class, meal pre-select would also start rolling out for Premium as well.
#951159 by AlsirAl
28 Jun 2019, 15:55
Can any one shed any light on how fast this roll out has happened?

Flying Joberg at end of September and hoping they will extend to this route by then.

Is still disappointing that they can’t extend their range and do a Singapore style “book the cook”
#951160 by Razorback
28 Jun 2019, 16:55
We flew premium on the 109 last week. 72 hours out had email asking us to preselect main meal choice. On the flight was served before other passengers who didn't seem to have pre selected. So may just be trialling the system.
#951161 by mitchja
28 Jun 2019, 18:06
AlsirAl wrote:Can any one shed any light on how fast this roll out has happened?

Flying Joberg at end of September and hoping they will extend to this route by then.

Is still disappointing that they can’t extend their range and do a Singapore style “book the cook”


VS where trialing this initially on just Upper Class flights from MAN at the end of 2018 as I remember getting it on the VS109 on Dec 28th.

Razorback wrote:We flew premium on the 109 last week. 72 hours out had email asking us to preselect main meal choice. On the flight was served before other passengers who didn't seem to have pre selected. So may just be trialling the system.


Could well be, as it sounds like VS are using the MAN base again as their test-bed for Premium pre-select as well.

I presume this links from the emails are now fixed as it wasn't working the other week for a few of us?

DL are also doing the same for Delta One flights to/from the UK as well now as I got an email from them for the DL32 last week.
#951162 by David
28 Jun 2019, 20:26
mitchja wrote:
I presume this links from the emails are now fixed as it wasn't working the other week for a few of us?


Worked at the end of last week for me.

Upper menu’s not the best I’ve ever seen and it looked like we were the only ones that had preordered

David
#951163 by VSSCC
28 Jun 2019, 23:18
Shaz72 wrote:Quick question - We are on the 181 man - lax in premium in just under 2 weeks, does anyone if this is available for premium economy?


Yes it was launched in Premium Economy on 20th June on all routes from Manchester.

You will receive the email 72hrs before your flight providing that you have either booked direct with Virgin or you are a member of the flying club.
#951308 by MoJoJo
09 Jul 2019, 14:58
David wrote:
mitchja wrote:
Upper menu’s not the best I’ve ever seen and it looked like we were the only ones that had preordered

David


Agreed... not exactly a scintillating selection to choose from for my LAS flight on Friday
#951328 by spacedog
11 Jul 2019, 15:23
We just got an e-mail for our flight to LAS on Sunday. The beef and chicken offerings weren't too scintillating (according to my OH), but he opted for the chicken. I don't eat meat or poultry but do eat fish, and luckily the fish option sounded great (yakitori salmon). My only gripe is that I accidentally selected the chicken under my name and couldn't find how to deselect it, so, in the end, I closed the window and opened it again through the e-mail in order to submit the correct thing. I probably missed a very obvious way to change it so it might be my fault, not that of the website!
#951394 by CommanderB
16 Jul 2019, 08:57
I had an email yesterday allowing me to pre order for an LAX flight I have later this week, albeit in Premium, so maybe they're starting to roll this out to Gold's too...
#951441 by CommanderB
19 Jul 2019, 15:50
Pre-order worked very well. Even changed seats just prior to boarding to see if that would mess the system up and nope, manifest was kept up to date and meal was offered just before the main meal service began.
#951549 by Suze9320
30 Jul 2019, 14:43
Yes we received our menu email today for our Man - Atl flight.

Smoked Duck breast and walnut salad
Honey Roasted chicken with gnocchi
Tomato and mozzarella tortellini
Yakitori salmon with red rice

Made our choice So will see if it all works on Friday
#951567 by kayzers
31 Jul 2019, 21:05
I am flying on Sunday so I’ll let you know the menu I get on my routes (LHR-EWR). Not particularly inspired by the above but will probably go for the chicken if those are my options....
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