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#952406 by pryonic
26 Sep 2019, 09:42
Kehoe_London wrote:pryonic did you get Flying Club miles on the KLM flight? I have a business trip to Tokyo and I am debating if its worth the risk of trying my number on a non code-shared flight. The ANA flight only get 75 TPs


Hi, apologies for the late reply. No, they did not credit and I've been arguing with the VS Partner Miles team, and today I got this response:

Please note that quoting your Flying Club account number at the time of booking will not suffice. The flight needs to be marketed by Virgin Atlantic and then operated by KLM Royal Dutch Airlines, then and then only we can process your claim for miles. Unfortunately, in this case you booked your flights with KLM and these were also operated by KLM thus making them ineligible to earn miles.


So it seems you have to book via Virgin (or at least get a Virgin PNR) to earn miles, which I didn't.

Interestingly I've just had another flight booked by work that is KLM outbound to Las Vegas, but the return is Delta to ATL then Virgin to MAN. On KLM I can see the full itinerary, but on Virgin only the return journey (the Delta and VS flights) are showing up.

I'm guessing here I'll only earn points on the return leg as that is all VS can see. as I've entered my Viring Flying CLub number of KLM I guess I'm ineligible to earn anything on the outbound
#952412 by tontybear
26 Sep 2019, 13:39
Yes I would say that you would only earn on the VS flights unless you have booked under the VS code share on the KL operated flight.

I answered a question yesterday on this same subject and the KL page on the VS website makes it clear that to earn VS miles you need to have booked the VS codeshare number.

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