Shai Weiss with TPG

Fun read. Some interesting nuggets in there. Sorry, I currently don't have the time to summarise or highlight the best bits and I purposefully haven't copied it as it's quite a long one...

https://thepointsguy.com/news/virgin-atlantic-ceo-talks-product-improvements/

Interesting interview. It’s also available as a podcast, if you search for Talking Points.

I thought it was interesting that Virgin’s highest net promoter score is recorded on the MAN 747s. I think that says a lot for the excellent MAN based crews employed by VS!

I tried to read but gave up.

Instead of actually editing it down they just printed a transcript which tbh isn't that readable.

Someone needs to tell him that the united kingdom has no Flag Carrying Airlines, only Private ones