Top 50 call centres..

The Times newspaper yesterday had a supplement (an independent publication from Raconteur Media) naming the UK's top 50 call centres and Virgin Atlantic appeared amongst that top 50.

Hmmmmmmmmmmmmmmmmmmmm.[?]

[mitchja]

Obviously the person who wrote this article either flew Upper and was Au then.

Regards

They seem pretty damn useless in my eyes.
Diamond car insurance on the other hand, I hope they were near the top!

I've always had a good service on the phone (although that is the Premier team). However the email service is woeful, particularly in terms of the time is takes to get a repsonse. Why oh why can there not be a premier team email address?!?!

quote:Originally posted by gliderpilot
Why oh why can there not be a premier team email address?!?!


There is but it is for 'above Gold tiers' only [:w]

I have to say i have always had great service from the VA call centre also i had to email them on Friday afternoon and they had replied to my satisfaction by Saturday lunch time so no complaints here [y]

quote:Originally posted by V1
I have to say i have always had great service from the VA call centre also i had to email them on Friday afternoon and they had replied to my satisfaction by Saturday lunch time so no complaints here [y]

Wow, all the email responses I have had have been almost exactly two weeks after I emailed [:?].